Steven Jordan
Scottsbluff
Summary
Dynamic Services Coordinator with a proven track record at the Aging Office of Western Nebraska, adept at client advocacy and program assessment. Expert in maintaining compliance and accurate recordkeeping, while effectively coordinating resources for diverse client needs. Skilled in developing individualized service plans and fostering collaboration among agencies to enhance community support. Team-oriented with exceptional written and oral communication skills.
Determined Military Leader with expertise in fostering communication and collaboration. Proactive in identifying issues with utmost confidence in practical solutions. Highly motivated and determined to make meaningful contributions to any organization.
Overview
45
45
years of professional experience
Work History
Services Coordinator
Aging Office of Western Nebraska
03.2022 - Current
- Maintained accurate records and full compliance with federal, state government regulations and agency guidelines.
- Initiated contact with appropriate service providers to ensure all AD Waiver referrals were completes and followed up to confirm client approved services.
- Coordinated and monitored client services met all state and federal requirements.
- Assessed client needs and developed solutions to meet those needs.
- Coordinated annual and monthly monitoring programs to ensure proper care of aging and disabled populations.
- Collaborated with various agencies to promote social services.
- Coordinated with state and local government to provide adequate resources to 35 - 40 clients.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Civil Affairs Officer
U.S. Army
11.1992 - 06.2009
- Executed tactical operations with accuracy and control, Haiti, Bosnia and Iraq.
- Led teams in developing strategic plans to meet operational host nation objectives.
- Ordered and tracked supplies and equipment required for operational unit readiness and tactical deployment.
- Created contingency plans to address unexpected tactical scenarios, Haiti, Bosnia, and Iraq.
- Coordinated activities of subordinate personnel to support mission success in combat operations.
- Worked effectively in fast-paced complex environments.
- Handled administrative requirements, maintained records and submitted operational reports as well as briefings.
Military Intelligence Officer
U.S. Army
04.1981 - 11.1994
- Conducted threat assessments and analysis of foreign adversaries in support of real-world military operations.
- Produced multi-source intelligence reports and products for different agency customers.
- Assisted in development of intelligence strategies and policies to support operations.
- Used critical thinking to break down problems, evaluate solutions and make decisions in tactical and strategic operations.
- Coordinated activities of subordinate 160+ personnel for housing, finance, and other Soldier support missions.
- Integrated intelligence activities into other military combat operations, plans and programs.
Education
Associate of Science - Human Services
John Tyler Community College
Chester, Virginia, VA05-2011
Master of Science - Public Administration & Government
Central Michigan University
Mount Pleasant, Michigan, MI04-1992
Skills
- Community resource expertise
- Ongoing client support
- Program follow-up and assessment
- Individualized service plans
- Notetaking with monthly and annual documentation
- Service monitoring and evaluation
- Client advocacy
- Proficiency in office programs
- Accurate recordkeeping
- Detail orientation
Affiliations
Veterans of Foreign Wars (VFW), Life-Member.
American Legion.
Disabled American Veterans (DAV).
Military Order of the Purple Heart (MOPH).
Phi Theta Kappa.
Timeline
Services Coordinator
Aging Office of Western Nebraska
03.2022 - Current
Civil Affairs Officer
U.S. Army
11.1992 - 06.2009
Military Intelligence Officer
U.S. Army
04.1981 - 11.1994
Associate of Science - Human Services
John Tyler Community College
Master of Science - Public Administration & Government
Central Michigan University