Suzette Shepherd
Gretna
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Senior Recruiter
Triage Staffing
01.2025 - Current
- Maintained up-to-date knowledge of industry trends
- Fostered relationships with Healthcare professionals that were interested in traveling
- Marketed our services to healthcare facilities and generated contracts to help fill their current staffing needs
- Managed traveling professionals
- Completed tasks to assure all compliance requirements are met, setting up drug screens, backgrounds, immunizations, modules, set up housing or transportation when needed, to assure on time starts
- Maintained relationships and ongoing communication while on assignment and actively searching for next opportunities to assure growth and placements
- Enhanced candidate pipeline by referrals and utilizing various sourcing strategies, including social media, networking events, and job postings
Account Manager/Senior Recruiter
RTG Medical Staffing
03.2011 - 01.2025
- Maintained up-to-date knowledge of industry trends
- Fostered relationships with Healthcare professionals that were interested in traveling
- Marketed our services to healthcare facilities and generated contracts to help fill their current staffing needs
- Managed 40+ traveling professionals
- Completed tasks to assure all compliance requirements are met, setting up drug screens, backgrounds, immunizations, modules, set up housing or transportation when needed, to assure on time starts
- Maintained relationships and ongoing communication while on assignment and actively searching for next opportunities to assure growth and placements
- Enhanced candidate pipeline by referrals and utilizing various sourcing strategies, including social media, networking events, and job postings
- Develop strong relationships with internal recruiters and external strategic partners to generate high volumes of placements
- Manage communication and build relationships with account managers to create a strong partnership
- Attend Franklin Covey and Professional Development Courses
- Match qualified candidates to open positions and monitor progress of application relaying updates to both the client and the candidate
- Streamline communication between strategic partners, recruiter, and internal departments by implementing efficient processes, enhancing overall productivity
- Process payroll hours on the billing side, collect and upload compliance documents, scrub profile packets to assure the candidate is qualified for the position
Senior Recruiter
Cariant Health Partners
04.2015 - 02.2016
- Maintained up-to-date knowledge of industry trends
- Fostered relationships with Healthcare professionals that were interested in traveling
- Marketed our services to healthcare facilities and generated contracts to help fill their current staffing needs
- Managed traveling professionals
- Maintained relationships and ongoing communication while on assignment and actively searching for next opportunities to assure growth and placements
- Enhanced candidate pipeline by referrals and utilizing various sourcing strategies, including social media, networking events, and job postings
Senior Recruiter /Account Manager
Aureus Medical Group
02.2000 - 10.2005
- Maintained up-to-date knowledge of industry trends
- Fostered relationships with Healthcare professionals that were interested in traveling
- Marketed our services to healthcare facilities and generated contracts to help fill their current staffing needs
- Managed 30+ traveling professionals
- Completed tasks to assure all compliance requirements are met, Helping to set up drug screens, backgrounds, immunizations, modules, set up housing or transportation when needed, to assure on time starts
- Maintained relationships and ongoing communication while on assignment and actively searching for next opportunities to assure growth and placements
- Enhanced candidate pipeline by referrals and utilizing various sourcing strategies, including social media, networking events, and job postings
Human Resources/Payroll Coordinator
Aureus Medical Group
02.1999 - 02.2000
- Served as the primary point of contact for payroll processes and inquiries, addressing concerns promptly and accurately
- Processed payroll, account receivables, setting up new employees payroll files, verify deductions, accuracy of pay rates, and hours worked
- Made collection calls on all past due accounts with facilities reducing 90+ day past due invoices by 50%
Education
Education Program -
Iowa State University
Ames, IA01.1995
Education Program -
University of Nebraska Omaha
Omaha, NE01.1996
Skills
Loyalty/Employment Longevity
Client Engagement
Problem-solving abilities
Adaptability and Flexibility
- Recruiter Training and Mentoring
Account Management
Sales contracts and agreements
Timeline
Senior Recruiter
Triage Staffing
01.2025 - Current
Senior Recruiter
Cariant Health Partners
04.2015 - 02.2016
Account Manager/Senior Recruiter
RTG Medical Staffing
03.2011 - 01.2025
Senior Recruiter /Account Manager
Aureus Medical Group
02.2000 - 10.2005
Human Resources/Payroll Coordinator
Aureus Medical Group
02.1999 - 02.2000
Education Program -
University of Nebraska Omaha
Education Program -
Iowa State University
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