Performance-driven and highly motivated with business success and financial experience. Exceptional people skills with dependable work-ethic. Versed in financial analysis and superior communication, verbal and written. Desires a challenging role in a business or financial position.
Overview
5
5
years of professional experience
Work History
Financial Assistant
Feltz WealthPlan
Omaha, NE
05.2023 - 12.2023
Tasked with special projects related to variable annuities and alternative investments.
Assisted with financial forecasting and budgeting processes, as well as placed trades through Charles Schwab.
Provided support for the preparation of monthly, quarterly, and annual financial reports; including forecasting and modeling to support management decision-making.
Assisted in the preparation of tax returns including filing documents with relevant regulatory authorities.
Greeted customers, answered account/portfolio questions, resolved complaints, and assisted with yearly client meetings.
Proficient with Salesforce, E-Money, Orion, and Excel
AP Processing Lead
Kiewit
Omaha
07.2022 - 04.2023
Leading a team of 4 AP Invoice Processors, including training, mentoring, quality control, productivity, and providing guidance with troubleshooting and problem-solving.
Collaborating with internal customers and AP Processing Team to provide superior customer service and most efficient invoice processing.
Understanding, communicating and monitoring internal control processes and procedures.
A subject matter expert for AP Processing functions, including tax plans, procurement processes, and material management concerns as they relate to AP Processing.
Identifying opportunities for process improvement; continuous collaboration with internal and external partners to increase efficiencies in invoice processing.
In Force Specialist
OCI Insurance and Financial Services
Elkhorn
10.2020 - 07.2022
Offered clients knowledgeable and supportive assistance to meet needs and build loyalty.
Enhanced client satisfaction ratings by resolving difficult customer issues and grievances.
Identified operational and performance issues; worked with managers to resolve concerns and streamline processes.
Collaborated seamlessly across departments to present improvements of business to the executive board and CEO; recognized and in process of being implemented.
Provided advanced support for projects with strong documentation, reporting and customer success.
VP for Finance
Creighton Students Union
Omaha
12.2018 - 05.2019
Achieved cost-savings by developing functional solutions to financial issues with the university budget.
Improved budget operations by working with the executive team and student representatives to find workable solutions.
Interviewed and hired a new Appropriations Committee for financial hearings and distributing funds.
Handled all delegated tasks, including managing and recording a $750,000 budget, leading committee meetings to distribute budget funds to clubs and activities, and creating accounting records for all payments and receipts.
Managed agendas and communication materials for team meetings.
Investor Services Intern
TD Ameritrade
Omaha
01.2019 - 04.2019
Developed and implemented processes to increase the accuracy and efficiency of customer problems, presented to the board of executives.
Managed 50-60 calls per 4hrs to resolve customer issues with superior success.
Improved customer satisfaction by finding creative solutions to 1099 problems.
Completed competitive paper money project resulting in top profits of over 450%.
Maintained updated stock strategy knowledge through lessons and application with the Investor Analysis team.
Recognized by management for providing exceptional customer success.
Education
BSBA - International Business; Financial Analysis
Creighton University
Omaha, NE
BSBA - International Business; Financial Analysis
University of Sydney
Skills
Time management
Communication
Problem solving
Customer success
Detail-oriented
Leadership experience
Creative writing
Investment Analysis
Affiliations
Member, National Speech and Debate Association (2015-2020)
Creighton Symphonic Orchestra (2016-2020): Principal Oboe and English Horn player
Published Writer (2015): Poetry won gold in National Scholastic Writing Competition
Timeline
Financial Assistant
Feltz WealthPlan
05.2023 - 12.2023
AP Processing Lead
Kiewit
07.2022 - 04.2023
In Force Specialist
OCI Insurance and Financial Services
10.2020 - 07.2022
Investor Services Intern
TD Ameritrade
01.2019 - 04.2019
VP for Finance
Creighton Students Union
12.2018 - 05.2019
BSBA - International Business; Financial Analysis
Creighton University
BSBA - International Business; Financial Analysis
University of Sydney
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Lynn DevereauxLynn Devereaux
Financial Services Associate at Feltz WealthplanFinancial Services Associate at Feltz Wealthplan