Sydnie Pohlman

Basic and deep cleaning services of residential homes and businesses.

• Handled equipment, chemicals, and materials properly and with caution.
• Provided excellent customer service, addressing client concerns promptly and professionally.
• Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
• Assessed client needs to customize cleaning solutions, ensuring satisfaction and repeat business.
• Managed scheduling and logistics for multiple clients, optimizing time management and service delivery.

• Implemented individualized treatment plans to enhance client engagement and learning outcomes.
• Collaborated with multidisciplinary team members to develop effective behavioral strategies for clients.
• Monitored client progress and documented behavioral data to inform therapeutic adjustments.
• Ensured compliance with ethical standards while delivering high-quality therapy services.
• Developed supportive relationships with families to promote consistency in behavior management strategies.

• Educated clients on policy options, benefits, and claims processes effectively.
• Built and maintained strong client relationships through regular follow-ups and support.

• Enhanced customer experience by delivering prompt, friendly service in a fast-paced environment.
• Collaborated with team members to streamline workflows and reduce wait times during busy hours.
• Prepared high-quality beverages adhering to Starbucks standards for taste and presentation.

Same position and responsibilities as Boulder, CO, just transferred locations when moving to Colorado.

• Trained and mentored new baristas on coffee preparation techniques and customer service standards.
• Conducted regular equipment maintenance checks to ensure optimal performance and safety standards.
• Cultivated a positive team environment, promoting collaboration and morale among staff members.
• Resolved customer complaints promptly, enhancing satisfaction and loyalty through effective service recovery tactics.