Taeler Glennie
Lincoln
Summary
Dynamic and results-driven professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance customer engagement and reduce wait times through effective multitasking. Strong leadership skills demonstrated by training new team members, fostering a collaborative environment, and maintaining high standards of cleanliness and equipment maintenance.
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in the Member experience specialist role.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's Fast Food Restaurant
11.2021 - 08.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Supported training of new crew members, leading to more efficient onboarding process.
- Boosted repeat customer rates by providing friendly and engaging service.
Education
Missouri Valley High School
Missouri Valley, IAAssociate of Applied Science - Biotechnology
Southeast Community College
Lincoln, Nebraska, NE05-2027
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Customer engagement
- Leadership qualities
- Visual communication
- Equipment maintenance
- Cleaning and sanitizing
- Clear communication
Timeline
Crew Member
McDonald's Fast Food Restaurant
11.2021 - 08.2025
Missouri Valley High School
Associate of Applied Science - Biotechnology
Southeast Community College
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