Tammy Dunn
Columbus
Summary
Dedicated to serving the community and vulnerable populations within a culture of continuous improvement, leveraging evidence-based best practices to advocate for transformative change in the healthcare sector. Proven expertise in telephone triage, case management, and developing person-centered care plans, collaborating with interdisciplinary teams to create effective intervention strategies that enhance health outcomes. Skilled in navigating insurance processes to secure approvals for treatments and medication management, ensuring comprehensive support for individuals facing healthcare disparities. Committed to fostering a holistic approach that addresses the multifaceted challenges within the healthcare landscape.
Overview
13
13
years of professional experience
1
1
Certification
Work History
RN-BSN Agency Nurse, Case Manager
Northstar Services
Columbus, NE
08.2015 - Current
- Designed comprehensive care plans and objectives for all health care staff to improve patient outcomes.
- Developed comprehensive educational initiatives and training sessions aimed at enhancing public health awareness among at-risk groups.
- Directed and monitored five rights processes to enhance operational effectiveness and accuracy.
- Managed policy and procedure updates to ensure regulatory compliance within DHHS Public Health and associated divisions.
- Achieved effective service coordination by conducting in-person assessments and engaging families through interviews, leading to improved support for individuals.
- Coordinated community outreach initiatives to provide education and product orientation for staff, clients, and their families.
- Performed regular site visits to each service location to assess service quality and operational efficiency.
- Oversaw mental health medication processes to optimize patient outcomes. Led initiatives to create effective functional behavioral assessments. Coordinated with multidisciplinary teams to improve therapeutic strategies.
- Engaged with management and direct support staff to ensure clarity and resolution of healthcare-related issues.
- Coordinated monitoring efforts and directed staff activities to enhance support for individuals in residential environments.
- Facilitated timely telephone triage and prioritization to support staff and medical aides in daily operations.
- Executed regular reviews of documentation to verify precision and compliance.
- Analyzed individual staff performance to determine necessary training for enhanced skills in person-specific healthcare and medication aide responsibilities.
- Designed and implemented customized safety protocols for clients to enhance compliance with NADA standards.
- Supported DHHS NE service coordinators in applying evidence-based best practices to enhance safety measures for individual clients.
- Managed development processes for non-complex applications, ensuring alignment with individual needs for optimal independence.
- Coordinated interactions with physicians and clinicians to streamline patient management processes.
- Developed and presented educational initiatives aimed at improving community health outcomes.
- Advised individuals on navigating Medicaid and Medicare coverage to ensure alignment with their specific healthcare needs.
RN case manager
Asera Care Hospice
Norfolk, NE
03.2015 - 08.2015
- Designed comprehensive care strategies for each hospice patient to enhance quality of life.
- Facilitated routine visits to each hospice patient to ensure quality care and comfort.
- Conducted thorough assessments of patient medication regimens to support optimal treatment outcomes.
- Coordinated discussions with management team and hospice physician to address healthcare concerns and optimize care plans.
- Provided clear guidance on individual care practices to families and staff to ensure adherence to best practices.
- Managed nursing assistants in delivering comprehensive care and promoting preventative health strategies for optimal patient well-being.
- Developed and managed comprehensive resources and support initiatives to enhance family engagement in hospice care.
RN Assistant director of nursing services
Golden Living Center
Schuyler, NE
03.2013 - 03.2015
- Designed comprehensive care strategies for patients to ensure optimal health management.
- Reviewed and assessed staff competencies regularly to ensure alignment with ALF and NF standards.
- Collaborated with management and physicians to identify and resolve healthcare challenges.
- Conducted thorough reviews of infection control practices within facility and tailored solutions for individual cases.
- Managed daily operations of medication aides and CNAs to ensure high-quality patient care.
- Developed and implemented educational strategies for nursing staff within the facility.
- Performed comprehensive health evaluations on a quarterly basis to ensure optimal patient care.
- Analyzed individual patient profiles to identify potential risks and implement appropriate interventions.
- Implemented telehealth services to enhance patient accessibility and care delivery.
- Coordinated staff working schedules, aligning availability with operational requirements and team dynamics.
Education
Associate's degree - nursing science
Southeast Community College
Norfolk01-2010
Bachelors - Nursing Science
Walden University
01-2020
Skills
- Documentation and charting
- Strong clinical judgment
- Patient education and counseling
- Care plan development
- Nursing staff leadership
- Team coordination
- Complex Problem-solving
- High level of autonomy
- Chronic disease management
- Staff supervision
- Managing deadlines
- Preventive health
- Call triaging
- Patient call management
- Comprehensive educational support services
Certification
Current CPR instructor for citizens FIRST AID/AED/CPR
Timeline
RN-BSN Agency Nurse, Case Manager
Northstar Services
08.2015 - Current
RN case manager
Asera Care Hospice
03.2015 - 08.2015
RN Assistant director of nursing services
Golden Living Center
03.2013 - 03.2015
Bachelors - Nursing Science
Walden University
Associate's degree - nursing science
Southeast Community College
Other Experience
- WIN/WIN personality seminar for improved supervisory skills
- Meeting facilitator training
- Agri Safe Nurse Scholar Program 2024
- Leadership training program 2024