Tavionna Brazda
Omaha,NE
Summary
Results oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Program Manager
Astute Coffee
01.2022 - Current
- Managed a local non-profit organization and provided mentoring to young adults impacted by the foster care system.
- Contributed to strategic planning, decision-making, and successful launch of second business location.
- Coordinated setup and ongoing management of wholesale accounts across local and out-of-state markets.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Cashier
Kum & Go
07.2019 - 12.2021
- Delivered the best customer service at the register with the company’s mission statement- “make days better”- in mind for each customer, which had them coming back regularly.
- Developed vendor relations and worked hard at ensuring the store's inventory had accurate numbers.
- Consistently achieved the company’s monthly goals of positive online surveys, rewards usage, and sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Learned duties for various positions and provided backup at key times.
Supervisor
Krispy Kreme
03.2017 - 03.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Optimized customer experience by delivering exceptional service and effectively troubleshooting issues.
Education
Diploma -
Central High School
06.2017
Skills
- Leadership
- Customer service
- Management
- Problem solving
- Communication
- Critical thinking
- Teamwork
- Networking
- Flexible and adaptable
- Good judgment
Timeline
Program Manager
Astute Coffee
01.2022 - Current
Cashier
Kum & Go
07.2019 - 12.2021
Supervisor
Krispy Kreme
03.2017 - 03.2019
Diploma -
Central High School