Taylor Petersen
Omaha
Summary
Versatile and dynamic, with a proven track record at Arby's for enhancing customer satisfaction and driving sales growth through strategic sales planning, inventory ordering and management, and effective staff management. Excelled in motivational skills and operations management, significantly improving team performance and efficiency through teaching and coaching young people in. Expert in Google and Microsoft platforms, and very flexible and quick to train on operations.
Overview
7
7
years of professional experience
Work History
Assistant Coach of Speech and Debate
Millard South High School
Omaha, NE
11.2024 - Current
- Developed strong relationships with speakers to assist in reaching goals and building trust and rapport.
- Assisted head coach in evaluating speaker performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
- Mentored speakers on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off of the regular season of tournaments.
- Assisted in creating and executing practice and incentive plans for students to help reach their highest potential.
- Advised head coach on discipline, performance, and other decision-making areas.
- Observed speakers during practice and competitive tournament situations to assess performance and provide tips for improvement.
Assistant General Manager
Arby's
14145 S Street, Omaha, NE
07.2021 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Resolved problems promptly to elevate customer approval.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
Catechist Teacher
St. Stephen the Martyr Church
Omaha, NE
08.2018 - 05.2022
- Provided individualized support for students, addressing specific needs and helping them achieve their goals.
- Enhanced student engagement by incorporating hands-on activities and interactive learning experiences.
- Optimized the learning environment by creating a welcoming atmosphere and utilizing effective classroom management strategies.
- Assisted colleagues in developing improved curricula by sharing successful strategies and resources from own teaching experience.
- Developed innovative teaching methods, adapting lessons to suit diverse learning styles and abilities.
- Maintained ongoing communication with parents, updating them on student progress and addressing any concerns or issues that arose during the school year.
Education
Bachelor of Arts - Cultural Anthropology
Creighton University
Omaha, NE12-2025
High School Diploma -
Millard South High School
Omaha, NE05-2022
Skills
- Skill development
- Personal discipline
- Motivational skills
- Constructive feedback
- Customer relationship management (CRM)
- Staff management
- Strategic planning skill
- Inventory control
- Operations management
- All Google and Microsoft platforms (Excel, Word, Docs, Slides)
- Employee scheduling
Timeline
Assistant Coach of Speech and Debate
Millard South High School
11.2024 - Current
Assistant General Manager
Arby's
07.2021 - Current
Catechist Teacher
St. Stephen the Martyr Church
08.2018 - 05.2022
Bachelor of Arts - Cultural Anthropology
Creighton University
High School Diploma -
Millard South High School