Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teinia Cavitt

Omaha

Summary

Versatile professional with over a decade of experience in the medical field while providing exceptional customer service. Assisting patients and practitioners by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Medical Administration Specialist and Scheduler

Think Whole Person Healthcare
06.2021 - Current
  • Coordinate administrative/clerical services to ensure efficient and quality continuity of patient care
  • Assist clinical team as needed to resolve conflict(s) in order to accommodate patient needs
  • Demonstrate flexibility adjusting to the workload to meet various patient care needs deadlines
  • Answer and respond to customer inquiries in a timely manner
  • Independently manage job duties
  • Coordinate patient care consultations, evaluations, and referrals
  • Interpret and adhere to policy, procedures, and laws
  • Collect, verify, and/or update patient account information
  • Document and maintain patient medical records
  • Develop and sustain effective relationships with clinical team, patients, caregivers, and external patient resources and/or providers to meet patient needs
  • Effectively utilize multiple programming systems simultaneously to sustain the integrity of patient various patient resources

Customer Service Representative

Aerotek @ InfoGroup
12.2010 - 07.2015
  • Successfully operated several computer programs simultaneously.
  • Confidently demonstrated the ability to apply and interpret company policies and procedures.
  • Maintained and updated business account information.
  • Demonstrated the ability to effectively communicate both orally and written.

Rehabilitation Specialist/Trainer

Quality Living Inc.
01.2004 - 04.2010
  • Effectively assisted a team of experts in developing and implementing physical therapy (PT), occupational therapy (OT), speech, and psychology plans specifically designed to each patient in order for them to regain skills necessary to maintain their lives after experiencing a life changing injury (stroke, seizure, TBI etc.).
  • Demonstrated ability to interpret and apply policies, procedures, and program guidelines.
  • Ensured the confidentiality of patient information while collecting, inputting, and reporting medical records/documents.

Education

Associate Degree - Nursing

NE College of Business
Omaha, NE
06.2003

High School Diploma -

Central High School
Omaha, Nebraska
06.1996

Skills

  • Electronic health records

  • Healthcare billing

  • Communication proficiency

  • HIPAA compliance

  • Office administration

  • Insurance billing procedures

  • Medical software applications

  • Transcription of medical notes

  • Appointment management

  • Clinical and administrative support

  • Medical records management

  • Medical terminology proficiency

Certification

  • Associate Degree-Nursing, NE College of Business, Omaha, NE, 01/01/00, 06/01/03
  • Certified Nursing Assistant, #57170, Omaha, NE, 08/01/02

Timeline

Medical Administration Specialist and Scheduler

Think Whole Person Healthcare
06.2021 - Current

Customer Service Representative

Aerotek @ InfoGroup
12.2010 - 07.2015

Rehabilitation Specialist/Trainer

Quality Living Inc.
01.2004 - 04.2010

Associate Degree - Nursing

NE College of Business

High School Diploma -

Central High School

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Teinia Cavitt