Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Exceeded corporate quotas for monthly policy sales.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Provided coverage option information to assist clients in protecting assets.
Calculated quotes and educated potential clients on insurance options.
Promoted products and services using upselling and other sales strategies.
SALES SPECIALIST
Lowes Home Improvement
08.2012 - 10.2015
Increased sales revenue by developing and implementing strategic sales plans.
Built strong client relationships through consistent communication and effective problem solving.
Exceeded sales targets by consistently meeting and surpassing monthly quotas.
Expanded customer base with targeted prospecting and lead generation efforts.
Collaborated with cross-functional teams to deliver comprehensive solutions for clients' needs.
Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Negotiated favorable contract terms, securing long-term business partnerships with key accounts.
Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
Coached junior sales team members on best practices, contributing to their professional development and overall success.
Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Provided first-rate service to all customers and potential customers.
Built rapport with customers and assessed needs to make product recommendations and upsell.
Supported retail distributors, dealers and customers through in-person and telephone support.
Retained excellent client satisfaction ratings through outstanding service delivery.
SECURITY
Red Nine Bar
01.2011 - 10.2012
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Responded effectively to emergencies or disturbances, prioritizing safety of personnel while minimizing property damage or loss.
HELICOPTER MECHANIC
U.S. Army Active Duty
07.2006 - 02.2011
Enhanced aircraft safety by conducting thorough inspections and identifying potential issues before they escalated.
Streamlined maintenance procedures for increased efficiency, leading to reduced downtime and higher aircraft availability.
Diagnosed complex mechanical problems using advanced diagnostic tools, ensuring accurate repairs and minimal repeat issues.
Mentored junior mechanics in best practices, contributing to a skilled and knowledgeable workforce.
Managed inventory of spare parts and tools, maintaining optimal stock levels for efficient repair processes.
Ensured compliance with FAA regulations through strict adherence to guidelines and proper documentation of all maintenance activities.
Contributed to cost savings by repairing rather than replacing components when possible, without compromising safety or performance standards.
Maintained detailed records of all helicopter maintenance tasks performed, providing a clear audit trail for regulatory inspections.
Participated in cross-functional efforts to troubleshoot systemic mechanical issues affecting multiple aircraft types, leading to the identification and resolution of underlying problems.
Refined maintenance processes by introducing new tools and techniques that improved repair quality while reducing overall man-hours spent on tasks.
Achieved recognition for outstanding workmanship and dedication to safety, fostering a positive reputation among clients and peers.
Followed safety procedures while analyzing issues and working on aircraft.
Logged maintenance notes regarding status of aircraft repairs.
Assisted with aircraft and equipment transport and movement.
ASSISTANT HANDYMAN
Wickenburg Property Management
04.2003 - 06.2006
Improved client satisfaction by providing timely and efficient handyman services.
Enhanced property functionality by performing regular maintenance and repairs on buildings and equipment.
Reduced downtime for clients by quickly diagnosing issues and implementing effective solutions.
Increased safety within properties with thorough inspections, identifying potential hazards, and addressing them promptly.
Assisted in the successful renovation of multiple properties through diligent work on various tasks, including painting, carpentry, plumbing, and electrical repairs.
Showcased strong attention to detail in all completed projects, ensuring that the highest quality standards were consistently met.
Built and repaired decks, fences and sheds to improve overall appearance of homes.
Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
Performed minor wall repair, installed drywall, and applied wallpaper.
Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
Assistante technique en atelier de chaudronnerie at ETS Futura Design Ahmed Métal (Futura construction SARL)Assistante technique en atelier de chaudronnerie at ETS Futura Design Ahmed Métal (Futura construction SARL)
Assistant Professor of Practice, Journalism & Buffett-Mangelsen-Sartore Chair in Photojournalism at University of Nebraska-LincolnAssistant Professor of Practice, Journalism & Buffett-Mangelsen-Sartore Chair in Photojournalism at University of Nebraska-Lincoln