Summary
Overview
Work History
Education
Skills
Timeline
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Tianna Dela Cruz

Bellevue

Summary

Dedicated childcare provider with experience at Discovery Academy, skilled in developing engaging activities and fostering strong family relationships. Known for patience and empathy, I ensure a safe environment through rigorous sanitation practices. Proven customer service abilities from my time as a sales associate at Forever 21, enhancing client experiences and promoting loyalty.

Overview

8
8
years of professional experience

Work History

Childcare Provider

Discovery Academy
07.2022 - Current
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.

Sales Associate

Forever 21
10.2017 - 01.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Highschool Diploma -

George Washington Highschool
Mangilao, Guam
06.2017

Skills

  • Patience and empathy
  • Child supervision
  • CPR training
  • Childcare
  • Customer service
  • Time management
  • Reliable and punctual

Timeline

Childcare Provider

Discovery Academy
07.2022 - Current

Sales Associate

Forever 21
10.2017 - 01.2018

Highschool Diploma -

George Washington Highschool

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Tianna Dela Cruz