Tiffany Bauer
Lincoln
Summary
I am an individual who is looking for a career. I would like to train, learn, and excel in a job that has opportunities to grow.
Overview
9
9
years of professional experience
Work History
Invoicing Assistant
Crete Carrier
09.2020 - 04.2025
- Reconciled discrepancies between purchase orders, delivery documents, and invoices with keen attention to detail.
- Supported accounts receivable efforts by diligently following up on overdue invoices.
- Reduced errors in invoicing through meticulous review and cross-checking of data.
- Enhanced customer satisfaction by promptly addressing and resolving invoice-related queries.
- Consistently met strict deadlines for invoice processing, contributing to efficient cash flow management within the organization.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Processed customer invoices, credit memos and payments within established timelines.
- Responded to customer concerns and questions on daily basis.
- Used data entry skills to accurately document and input statements.
- Collaborated with customers to resolve disputes.
Customer service representative
Aerotek for Ameritas
09.2019 - 03.2020
- Maintain and authenticate customer/agent information on our database to ensure accuracy and to minimize schemes/frauds. Complete financial transactions for customers/agents in an accurate and efficient manner. Navigated through multiple data entry systems and other relevant applications, tools, and resources while speaking with customers/agents. Answered customer/agents questions and resolved issues in a professional and courteous manner. Met and exceeded deadlines on projects. Reviewed policies for inaccuracies. Met established call center productivity and quality standards and communicated in a professional manner with customers/agents and co-workers. Acquired necessary skills, products and system knowledge to assess customer needs.
- 402-467-7080
Customer service Representative
NTT Data Services
07.2018 - 07.2019
- Maintain and authenticate customer information on our database to ensure accuracy and to minimize schemes/frauds. Complete financial transactions for customers in an accurate and efficient manner. Navigated through multiple data entry systems and other relevant applications, tools, and resources while speaking with customers. Answered customer questions and resolved issues in a professional and courteous manner. Met established call center productivity and quality standards and communicated in a professional manner with customers and co-workers. Acquired necessary skills, products and system knowledge to assess customer needs.
- 402-474-7612
Customer service representative
Aerotek for Dell/NTT Data Services
01.2018 - 07.2018
- Maintain and authenticate customer information on our database to ensure accuracy and to minimize schemes/frauds. Complete financial transactions for customers in an accurate and efficient manner. Navigated through multiple data entry systems and other relevant applications, tools, and resources while speaking with customers. Answered customer questions and resolved issues in a professional and courteous manner. Met established call center productivity and quality standards and communicated in a professional manner with customers and co-workers. Acquired necessary skills, products and system knowledge to assess customer needs.
- 402-467-7080
Trainer
Old Chicago Pizza and Taproom
03.2016 - 12.2017
- Certified Server Trainer, chosen by General Manager, to successfully train new employees. Trained and mentored new employees on how to successfully service guests to the employers standards. De-escalated and regained satisfaction among guests who were unsatisfied with the initial service and food. Went above and beyond to successfully complete food and beverage operations during peak times. Other tasks included: responsibility of opening/closing restaurants, cash-handling as well as training.
- 402-421-3388
Education
Business Administration
Southeast Community College
01.2014
Skills
- I have 20 years customer service experience
- I have the drive and determination to learn new things and improve
- Microsoft office
- Multitasker
- Data entry
- Problem solver
- Teamwork and collaboration
Timeline
Invoicing Assistant
Crete Carrier
09.2020 - 04.2025
Customer service representative
Aerotek for Ameritas
09.2019 - 03.2020
Customer service Representative
NTT Data Services
07.2018 - 07.2019
Customer service representative
Aerotek for Dell/NTT Data Services
01.2018 - 07.2018
Trainer
Old Chicago Pizza and Taproom
03.2016 - 12.2017
Business Administration
Southeast Community College
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