Timothy Lauck

• Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
• Performed basic and semi-skilled work under supervision and instruction from lead plumber.
• Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
• Listened to instructions from journeyman plumber, gaining valuable onsite job training.
• Organized and moved materials from truck to job site to support project requirements.
• Unclogged sinks and toilets for customers using tools and drain cleaners.
• Tested for leaks in new and repaired systems to verify functional and safe working condition.
• Safely handled tools and equipment in large-scale projects.
• Performed rough-ins, repairing, or replacing fixtures and water heaters and located or removed leaking or broken pipes.
• Measured, cut and assembled new pipe and placed assembled pipe in hangers or other supports.
• Installed valves, hangers, supports, and flanges inside piping systems.
• Ran stainless, aluminum, steel and PVC piping.
• Offered guidance and training to junior team members.
• Obtained precise results by performing accurate hydrotesting.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Organized and detail-oriented with a strong work ethic.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.

• Responded quickly to emergency maintenance requests for timely on-call support.
• Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Reviewed technical documentation to complete equipment maintenance and repair.
• Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
• Operated hand tools and power equipment according to company safety procedures.
• Established positive customer relationships by providing punctual, cost-effective solutions.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Followed safety procedures to avoid injuries in field.
• Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
• Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
• Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
• Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
• Managed on-site and off-site installation, repair, maintenance, and test tasks.
• Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
• Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
• Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
• Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
• Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
• Discussed and recommended service options with customers and explained costs involved.
• Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
• Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
• Maintained company field response vehicle stocked with repair and replacement parts valued over $5000.00
• Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
• Minimized operational costs through efficient inventory management of spare parts and tools needed for field service activities.
• Conducted detailed pre-installation assessments, ensuring environments were prepared for new equipment, thus minimizing installation time.
• Implemented energy-efficient solutions during routine maintenance, contributing to clients' operational savings.
• Optimized route planning for service calls to maximize number of daily visits without compromising service quality.
• Led cross-functional team to address recurring technical issues, resulting in permanent fix and significantly reducing warranty claims.
• Achieved significant reductions in equipment downtime for clients, regularly performing preventative maintenance and system optimizations.
• Achieved high level of customer trust, consistently providing clear explanations of technical issues and steps taken to resolve them.
• Fostered strong client relationships, becoming preferred technician for key accounts due to reliability and expertise.
• Enhanced customer loyalty by providing personalized follow-ups after major service interventions, ensuring satisfaction and system performance.
• Reduced repeat service calls, meticulously performing quality checks after each repair.
• Enhanced customer satisfaction by delivering prompt and accurate service solutions during field visits.
• Improved operational efficiency, meticulously organizing tools and equipment for quick deployment to service calls.
• Diagnosed and repaired problems with electrical and mechanical systems.
• Tested systems, noting issues and completing preventive maintenance.
• Worked with diverse types of weather and ground conditions.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
• Demonstrated to customers proper methods for operating equipment after it had been installed.
• Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
• Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.

• Laid out materials and system components to prepare for installation.
• Operated tools, equipment, and machinery according to safety standards.
• Installed complete systems at new residential and business construction sites.
• Enhanced customer satisfaction by providing timely and accurate installations.
• Collaborated with team members to ensure smooth workflow and successful project completion.
• Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
• Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
• Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
• Ensured high-quality results by consistently following manufacturer specifications during installations.
• Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
• Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
• Completed troubleshooting of malfunctions and diagnosed issues.
• Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
• Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
• Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
• Facilitated smoother installations, organizing tools and materials in advance.
• Strengthened customer trust, meticulously documenting installation procedures and addressing any concerns.
• Reduced callbacks for installation adjustments by ensuring quality control during initial setup.
• Boosted repeat business by providing exceptional service and follow-up on installation issues.
• Achieved high levels of client satisfaction, carefully tailoring installation solutions to individual needs.
• Optimized workflow by effectively prioritizing installation tasks, resulting in timely project completion.
• Worked with diverse types of weather and ground conditions.
• Spread out articles or materials and examined for holes, tears and other defects.
• Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.

Same as in current employment with them.

• Responded quickly to emergency maintenance requests for timely on-call support.
• Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Reviewed technical documentation to complete equipment maintenance and repair.
• Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
• Operated hand tools and power equipment according to company safety procedures.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Established positive customer relationships by providing punctual, cost-effective solutions.
• Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
• Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
• Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
• Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
• Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
• Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
• Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
• Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
• Discussed and recommended service options with customers and explained costs involved.
• Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
• Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
• Maintained company field response vehicle stocked with repair and replacement parts valued over $5000.00
• Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
• Collaborated with cross-functional teams to address unique challenges in the field, sharing expertise to develop innovative solutions.
• Minimized operational costs through efficient inventory management of spare parts and tools needed for field service activities.
• Fostered culture of continuous improvement among field service team, leading by example in seeking out and sharing knowledge on latest industry trends and techniques.
• Improved operational efficiency, meticulously organizing tools and equipment for quick deployment to service calls.
• Enhanced customer satisfaction by delivering prompt and accurate service solutions during field visits.
• Optimized route planning for service calls to maximize number of daily visits without compromising service quality.
• Achieved high level of customer trust, consistently providing clear explanations of technical issues and steps taken to resolve them.
• Conducted detailed pre-installation assessments, ensuring environments were prepared for new equipment, thus minimizing installation time.
• Reduced repeat service calls, meticulously performing quality checks after each repair.
• Fostered strong client relationships, becoming preferred technician for key accounts due to reliability and expertise.
• Achieved significant reductions in equipment downtime for clients, regularly performing preventative maintenance and system optimizations.
• Enhanced customer loyalty by providing personalized follow-ups after major service interventions, ensuring satisfaction and system performance.
• Initiated feedback loop with engineering team, leading to product improvements and fewer field service issues.
• Conducted comprehensive training sessions for new technicians, significantly improving their onboarding process and technical skills.
• Diagnosed and repaired problems with electrical and mechanical systems.
• Tested systems, noting issues and completing preventive maintenance.
• Worked with diverse types of weather and ground conditions.
• Demonstrated to customers proper methods for operating equipment after it had been installed.
• Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
• Liaised with internal departments to optimize productivity and efficiency.
• Spread out articles or materials and examined for holes, tears and other defects.
• Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
• Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
• Laid out materials and system components to prepare for installation.
• Operated tools, equipment, and machinery according to safety standards.
• Installed complete systems at new residential and business construction sites.
• Enhanced customer satisfaction by providing timely and accurate installations.
• Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
• Collaborated with team members to ensure smooth workflow and successful project completion.
• Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
• Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
• Ensured high-quality results by consistently following manufacturer specifications during installations.
• Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
• Completed troubleshooting of malfunctions and diagnosed issues.
• Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
• Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
• Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
• Increased repeat business by building strong relationships with clients through exceptional service delivery.
• Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
• Facilitated smoother installations, organizing tools and materials in advance.
• Enhanced reliability of installed systems by rigorously testing and troubleshooting each setup.
• Improved team productivity with introduction of streamlined installation processes.
• Boosted repeat business by providing exceptional service and follow-up on installation issues.
• Fostered culture of continuous improvement, sharing best practices with new installers to elevate team performance.
• Reduced callbacks for installation adjustments by ensuring quality control during initial setup.
• Mitigated potential installation hazards, conducting thorough pre-installation assessments.
• Strengthened customer trust, meticulously documenting installation procedures and addressing any concerns.
• Optimized workflow by effectively prioritizing installation tasks, resulting in timely project completion.
• Customized installations to meet specific customer requirements, ensuring full functionality and satisfaction.
• Achieved high levels of client satisfaction, carefully tailoring installation solutions to individual needs.