Tina Heilerser
Lincoln
Summary
Hardworking and compassionate Dental Assistant with experience providing efficient chairside procedures and handling administrative tasks. Utilizes effective sterilization and infection control practices for safe environment. Assisted with numerous hand procedures such as (restorative, extractions, root canals, and crowns) and looking to leverage these skills in any challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dental Assistant
Nebraska Family Dentistry
Lincoln
04.2024 - Current
- Maintained a clean work area by sterilizing instruments after each use and disposing of contaminated materials properly.
- Assisting in 5 hrs long appointment with varies procedures in one appointment.
- Prepared treatment rooms with appropriate instruments before each appointment.
- Took digital X-rays and intraoral photographs.
- Cleaned and polished removable appliances.
- Assisted with seating implants/crowns/bridge and hybrid prosthesis
- Prepared and set up Itero scan for digital impressions and crown prep.
- Construct temporary crown for patient and educate on post operatives instructions.
- Educated patients on proper oral care habits and disease prevention.
Dental Assistant
Bluestem Dental
Lincoln
04.2021 - 03.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
- Capture and prepared patient X-rays for It to be review by dentist/hygienist
- Performed general chair-side duties for general dentistry, and oral surgery
- Help hygienist with charting patient note, probing depths, and assisting with patient exam
- Checked patient insurance, demographic and health history to keep information current
- Completed patient referrals to other medical specialists
Medical/ Dental Receptionist
Bluestem Health
Lincoln
07.2021 - 04.2022
- Managed multi-line phone system
- Checked patient insurance, demographic and health history to keep information current
- Scheduled appointments for providers based on optimal patient loads and clinician availability
- Completed patient referrals to other medical specialists
- Collected co-payments and co-insurance and issued appropriate receipts during check-in
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
Waitress
Blessing Thai
Lincoln
05.2020 - 06.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Greeted new customers, discussed specials and took drink orders
- Bussed and reset tables to keep dining room and work areas clean
- Folded napkins and prepared silverware sets
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
- Inspected dishes and utensils for cleanliness
- Prepared specialty desserts for customers for special occasions
Education
GED -
Lincoln High School
Lincoln, NE01.2019
Skills
- Surgical Extractions
- Sterilization techniques
- Restorative Dentistry
- Dental Radiography
- Treatment Room Preparation
- Disinfection and Sterilization
- Advising and Educating Patients
- NextGen Healthcare
Certification
- X-Ray Certificate
- Coronal Polishing Certificate
- CPR certificate
Languages
Karen
Native/ Bilingual
Timeline
Dental Assistant
Nebraska Family Dentistry
04.2024 - Current
Medical/ Dental Receptionist
Bluestem Health
07.2021 - 04.2022
Dental Assistant
Bluestem Dental
04.2021 - 03.2023
Waitress
Blessing Thai
05.2020 - 06.2020
GED -
Lincoln High School
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