Tina Lines
Omaha
Summary
Dynamic Revenue Cycle Manager with a proven track record at RehabVisions, excelling in claims management and denial resolution. Expert in optimizing revenue through strategic process improvements and effective team collaboration, achieving significant reductions in accounts receivable days. Committed to enhancing operational efficiency and driving financial performance in healthcare settings.
Overview
12
12
years of professional experience
Work History
Revenue Cycle Manager
RehabVisions
Omaha
05.2025 - Current
- Develop strategies to reduce denials, improve accounts receivable, and enhance revenue cycle performance.
- Evaluate revenue cycle processes and established actionable methods to increase productivity and efficiency.
- Oversee complete lifecycle of revenue operations.
- Implement new software tools for enhanced tracking of accounts receivable.
- Implemente new policies and procedures for streamlining workflow processes within the revenue cycle department.
- Collaborate with physicians, clinical staff, payers and other stakeholders to resolve issues related to medical billing.
- Negotiate contracts with outside vendors providing services related to the revenue cycle process.
- Perform data analysis to identify trends in denials or rejections from payers and develop strategies for resolution.
A/R Billing Specialist
Hematology & Oncology Consultants, PC
Omaha
05.2024 - 05.2025
- Enhanced system features to streamline automated billing processes, improving accuracy and efficiency.
- Resolved billing discrepancies to ensure accurate billing and timely payments.
- Monitored aged accounts and initiated collection actions to reduce past-due receivables.
- Streamlined workflows to minimize claim rejections and maximize reimbursement rates from insurance providers.
- Serve as a liaison between the organization's leadership team members and payers during contract negotiations, securing favorable terms for reimbursement rates.
- Analyze financial data using advanced analytics tools to identify trends and optimize cash flow management.
- Create financial dashboards to provide insights into key performance indicators.
- Provide staff training on revenue cycle management best practices, increasing productivity across the department.
Revenue Cycle Billing Specialist
Family Connections Counseling Services
Red Oak
05.2023 - 05.2024
Revenue Cycle Manager
City Ventures Health
Omaha
01.2019 - 05.2023
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
- Reviewed monthly patient aging report and followed up on overdue payments to enhance cash flow.
- Manage the revenue cycle department in various duties to include account and payer management and communications, collections, cash posting, contract analysis and billing.
- Reduced accounts receivable days outstanding, optimizing billing and collections efforts.
- Analyzed patients' insurance coverage and payment histories to identify and address outstanding balances.
- Identify patient reimbursement issues, ensuring that claims, denials and appeals are efficiently processed and resolved.
- Managed a diverse caseload of complex medical billing issues, ensuring timely resolution to maintain positive relationships with patients and providers alike.
- Uphold high standards of accuracy while adapting to frequent updates in medical billing codes and insurance regulations.
- Developed strong working knowledge of various medical billing software programs, increasing speed and accuracy during data entry processes.
- Streamlined project management practices by establishing standardized procedures within the organization.
- Provided exceptional customer service to both patients and insurance representatives, resolving inquiries quickly and professionally.
- Delivered timely and accurate charge submissions.
- Contributed insights during departmental meetings to improve medical billing efficiency and support revenue generation.
- Evaluate staff performance by KPIs and provide regular feedback.
- Located errors and promptly refiled rejected claims.
Medical Billing Manager
Midwest Medical Billing Service
Omaha
01.2014 - 01.2019
- Increased cash flow through timely resolution of payer denials and underpayments.
- Reduced denied claims through diligent review, correction, and resubmission of errors.
- Established strong relationships with payers, improving communication and resolving disputes more effectively.
- Streamlined medical billing processes through workflow improvements and implementation of efficient systems, resulting in better operational effectiveness.
- Managed cross-functional teams to improve overall revenue cycle operations.
- Trained staff on revenue cycle management best practices, enhancing department productivity and ensuring accurate billing from patient scheduling.
- Coordinated with finance team to produce accurate monthly reports on collection metrics and trends.
- Maintained a thorough understanding of regulatory requirements, ensuring compliance throughout all aspects of the revenue cycle.
- Developed targeted strategies for improving patient registration accuracy and reducing errors.
- Facilitated clinical team members in executing revenue cycle procedures and resolving issues.
- Analyzed billing problems, conducted research on issues, and resolved concerns to maintain accuracy and compliance.
- Obtained data to interpret the need for revisions to enhance the revenue and the efficiency of the department.
- Prepared and analyzed accounts receivable reports for month end financials.
- Utilized extensive knowledge of central billing office procedures to enhance revenue cycle management for physician practices.
Education
Medical Terminology And ICD/CPT Coding -
Metropolitan Community College
Omaha, NE05-2005
Skills
- Claims management
- Denial management
- Appeals management
- Insurance verification
- Patient account management
- Payment processing
- Receivables management
- Revenue optimization
- Account performance tracking
- Cycle management
- Performance analysis
- Process Improvement
- Project execution
- Dispute handling
- Conflict resolution
- Team collaboration
- Analytical reasoning
- Policy implementation
Personal Information
Title: Revenue Cycle Manager
Timeline
Revenue Cycle Manager
RehabVisions
05.2025 - Current
A/R Billing Specialist
Hematology & Oncology Consultants, PC
05.2024 - 05.2025
Revenue Cycle Billing Specialist
Family Connections Counseling Services
05.2023 - 05.2024
Revenue Cycle Manager
City Ventures Health
01.2019 - 05.2023
Medical Billing Manager
Midwest Medical Billing Service
01.2014 - 01.2019
Medical Terminology And ICD/CPT Coding -
Metropolitan Community College