Tina Navarrete
Lexington
Summary
Demonstrated expertise in operational management by ensuring compliance with laws and regulations while preparing detailed reports for senior leadership that outlined key performance metrics. Developed and implemented strategies aimed at improving efficiency and customer satisfaction, fostering a collaborative work environment through team-building activities. Managed daily business operations encompassing budgeting, staffing, and inventory control, while maintaining strong vendor relationships to optimize supply costs. Provided training and support to staff, enhancing their skills in customer service and food safety standards, which contributed to a positive workplace culture.
Overview
15
15
years of professional experience
Work History
General Manager
Burger King
Lexington
08.2010 - Current
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Ensured compliance with local health department regulations regarding food safety standards.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Trained employees on duties, policies and procedures.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Supervised employees through planning, assignments, and direction.
- Recruited, interviewed and hired qualified staff for open positions.
Head Cook
Lexington Public Schools
Lexington
08.2010 - 08.2017
- Conducted regular performance reviews with kitchen staff to improve efficiency.
- Ordered supplies, ingredients, and equipment needed for the kitchen.
- Developed and implemented daily, weekly, and monthly menus based on budget guidelines.
- Assisted with menu planning and recipe development when necessary.
- Consulted with executive chef regarding menu changes or other matters related to the kitchen.
- Provided guidance and support to cooks during busy periods or when unexpected issues arise.
- Trained new staff members in safe food handling procedures and knife skills.
- Followed recipes and procedures to prepare, season and cook food products.
- Cut, chopped and sliced meat and produce to prepare for cooking.
- Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
- Performed regular maintenance checks on equipment such as ovens, stoves, fryers.
Education
High School Diploma -
Clovis High School
Clovis, CA05-2000
Skills
- Operational strategy
- Customer service
- Team building
- Problem solving
- Staff recruitment
- Quality assurance
- Training and development
- Customer retention
- Analytical skills
- Supervision and training
- Team leadership
- Safety assurance
- Human resources leadership
- Cross-cultural communications
- Motivation
- Strong computer skills
- Good communication skills
- Language skills
Languages
Spanish
Native/ Bilingual
Affiliations
I love to spend time with my beautiful kids, bake when I have time, and I love to spend time with family outdoors. I enjoy fishing, camping, and grilling, overall just having a good time. I like being able to people, no matter how big or how small the problem.
I have great problem solving skills and I am a quick thinker. I learn fast and always open to new ways of thinking.
Timeline
General Manager
Burger King
08.2010 - Current
Head Cook
Lexington Public Schools
08.2010 - 08.2017
High School Diploma -
Clovis High School