Tionna Kaiser
Omaha
Summary
Dedicated Care Plan Coordinator with a focus on timely patient assessments and comprehensive care plan development. Collaborates effectively with interdisciplinary teams to monitor progress, recommend improvements, and ensure optimal patient outcomes. Known for building strong relationships that enhance patient support and communication.
Overview
7
7
years of professional experience
Work History
Care Coordinator
H3C
Omaha
07.2024 - Current
- Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans.
- Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Built strong relationships with clients to deliver emotional support and companionship.
- Communicated with patients, ensuring that medical information was kept private.
- Used company software and databases to maintain records of services performed and patient conditions.
- Recommends opportunities for improvements.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Shift Manager
Burger King
Omaha
12.2020 - 07.2024
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Trained and mentored new employees to maximize team performance.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Tracked receipts, employee hours, and inventory movements.
- Exercised composure under pressure and in escalated customer service scenarios.
- Monitored daily and weekly key performance indicators to maintain on-track status.
Style Consultant
Target
Omaha
08.2019 - 05.2020
- Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
Education
High School Diploma -
Omaha Central High School
Omaha, NE05-2018
Skills
- Patient data management
- Medical terminology
- HIPAA compliance
- Patient advocacy
- Time management
- Multitasking and organization
- Client relationship management
- Team collaboration
- Conflict resolution
- Active listening
Timeline
Care Coordinator
H3C
07.2024 - Current
Shift Manager
Burger King
12.2020 - 07.2024
Style Consultant
Target
08.2019 - 05.2020
High School Diploma -
Omaha Central High School