Tracy Genore
Elkhorn
Summary
Dynamic sales professional with proven success at Iowa Pump Works, Inc., excelling in territory management and client relationship cultivation. Demonstrated ability to exceed sales quotas through effective pipeline management and cold calling strategies. Skilled in negotiating terms and fostering long-term partnerships, driving significant business growth and customer satisfaction.
Results-oriented Sales Manager with +20 years of experience in Outside sales. Committed to providing excellent and personalized customer service. Effective at closing sales and leading team through fantastic customer service skills.
Overview
27
27
years of professional experience
Work History
Outside Sales Account Manager
Iowa Pump Works, Inc
09.2023 - Current
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Build strong client rapport to establish diversified network of connections.
- Negotiated prices, terms of sales and service agreements.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Achieved or exceeded company-defined sales quotas.
Sales Executive/Customer Management Representative
Entech Sales and Service, Inc.
01.2008 - 04.2014
- Responsible for maintaining assigned customers needs, while driving business growth.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Presented professional image consistent with company's brand values.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Met existing customers to review current services and expand sales opportunities.
- Developed projects and tracked performance.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Maintained up-to-date knowledge of product and service changes.
Sales Manager
Double B Boat and RV Sales
02.2006 - 11.2007
- Promote and Market Inventory
- Oversee, Train and Drive Sales and profits for Sales Associates
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Sales Manager
Hawk Security Services
04.1998 - 01.2006
- Attended industry events and conventions to expain sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Built relationships with customers and community to establish long-term business growth.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Implemented systems and procedures to increase sales.
- Prepared sales presentations for clients showing success and credibility of products.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Education
High School Diploma -
Chisholm Trail Academy
KeeneSkills
- Salesforce proficiency
- Territory management
- Cold calling
- Pipeline management
- Price quoting
- Product branding
- Client needs identification
- Relationship cultivation
Timeline
Outside Sales Account Manager
Iowa Pump Works, Inc
09.2023 - Current
Sales Executive/Customer Management Representative
Entech Sales and Service, Inc.
01.2008 - 04.2014
Sales Manager
Double B Boat and RV Sales
02.2006 - 11.2007
Sales Manager
Hawk Security Services
04.1998 - 01.2006
High School Diploma -
Chisholm Trail Academy
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