Tracy Jackson
Blair
Summary
Focused individual with a background ensuring that vehicle inspections are performed as required by federal regulations. A confident Fleet Manager with exemplary math, troubleshooting and testing skills. Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals. Supervised preventive maintenance and scheduled repair activities as [Job Title]. Reliable worker with solid emergency response coordination and fleet management skills. Built high-performing teams through great leadership skills.
Overview
29
29
years of professional experience
Work History
Fleet Supervisor
Dollar General Distribution Center
10.2022 - Current
- NE Fleet Supervisor 10/2022 - Current Monitored daily logs of drivers to ensure they are in compliance with company policies.
- Managed fleet inventory, including ordering parts and supplies as needed.
- Conducted monthly meetings with drivers to review current policies and procedures and provide feedback on their performance.
- Performed regular inspections of vehicles to ensure optimal performance and safety standards are met.
- Ensured compliance with all relevant laws and regulations related to fleet operations.
- Tracked and Traced drivers for planning purposes
- Planned loads for drivers
- Entered payroll for drivers
- Scheduled home loads for drivers (milk runs or Sweeps) for cost efficiency
- Held Orientation for new drivers (expectations)
- Set up Transportation and Hotels for drivers
- Maintained our On Time Service percentage
- Sent out Storenets to stores involved in late deliveries
- Wrote up disciplinary actions of drivers not following guidlines.
Teller
RVR Bank
05.2022 - 10.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Warehouse Coordinator/Will Call
Reinhart/Performance Foodservice
05.2008 - 11.2021
- Answer calls from customers wanting to place food orders, problem solve for miss shipped items( set up redelivery or replacement of product) Enter pickups for customers of misordered or mispicked items not needed by the customer, look up pricing and availability for customers, enter add on products to orders, Call customers for order reminder, check for product out of stock to order or transfer in from other divisions.
- Duties include processing orders for Customers to pick up directly instead of taking a delivery
- Reconcile cash log for Will Call purchases at the end of the day
- I also schedule all inbound loads of incoming food and paper goods for inventory on a structured receiving schedule I also receive into the system all inventory received on a daily basis.
- Took payments and authorized for lumping fee's
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Coordinated receiving process and managed dock to efficiently unload trucks.
- Created all dock paperwork and license plate stickers for pallets.
- Crossed trained in several areas including AR (Accounts Receivable) where I learned to set up new accounts for customers, remove customers from credit hold and assist the salesmen and or customers in problem solving AR discrepancies
- Knowledge of AR Detail handling cash from the Salesman and the delivery drivers and then process said Cash and Checks for deposit
- Assist the Buyers in running various reports daily for job functionality
- Confirm all incoming Purchase Orders
- Enter all Omaha Public School Commodity orders
- Gather all info for on hand balances and usage reports for Major Food Chain Business
- Gather all product lists for Vendors and enter allowances in the system for our Food show
- Reinhart has (2) 100 booth Food shows per year and I am involved in the planning of said show
- Duties include selecting the theme, decorations, prizes, games played, working with the vendors/ brokers on product lists and Point Of Sale material
- Handle the designing of all in house advertising flyers for the Salesmen Collect and create rough draft of Corporate Flyers for print Design the front covers, enter all allowances and assemble all the product books for the Food show that will be passed out to all the customers for order placement
- In Charge of Designing and sometimes printing Menu's for Restaurant.
- Run weekly Sales reports for the Salesmen and report to them their previous weeks sales figures
- Run monthly Sales reports for the Sales Manager
- Helped on an as needed basis with school bids.
Supervisor Data Entry/ Sales Assistant/Shipping and Receiving Clerk
Bobalee Hydraulics
01.1996 - 05.2009
- Entered and corrected data entry entered into Symix by shop floor
- Became Supervisor of Production Support on the manufacturing floor, worked with daily transactions on the floor with material and operators
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
- Assist Sales with Customer Service as well as Data Entry of all Sales Orders and internal production releases
- Created jobs for Component parts to be shipped direct to customers
- In charge of all UPS shipping and receiving
- Occasionally drive company vehicles to deliver product or pick up payroll on an as needed basis
- Assisted Q.A and Sales in filing returns in the database
- Assisted Q.A customers with orders returned for repairs
- Assisted Sales in daily entries of Sales Orders
Sales Clerk
Dollar General Store
05.2008 - 05.2008
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
Education
High School Diploma -
Blair High School
Blair, NE05.1983
Skills
- Vehicle maintenance knowledge
- Team Leadership and Motivation
- Fleet Management Expertise
- Fuel efficiency strategies
- Regulatory Compliance Awareness
- Conflict resolution techniques
- Quality assurance standards
Timeline
Fleet Supervisor
Dollar General Distribution Center
10.2022 - Current
Teller
RVR Bank
05.2022 - 10.2022
Warehouse Coordinator/Will Call
Reinhart/Performance Foodservice
05.2008 - 11.2021
Sales Clerk
Dollar General Store
05.2008 - 05.2008
Supervisor Data Entry/ Sales Assistant/Shipping and Receiving Clerk
Bobalee Hydraulics
01.1996 - 05.2009
High School Diploma -
Blair High School
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