Tres Smith
Omaha
Summary
Dynamic and positive retail professional with focus on delivering high-quality customer service. Proven ability to manage and enhance store operations. Known for excellent teamwork and building lasting relationships with students and colleagues. Reliable in achieving operational goals while fostering a collaborative work environment.
Overview
34
34
years of professional experience
Work History
C-Store Associate
UNMC Bookstore
Omaha, NE
12.2003 - Current
- Oversee daily store operations, including customer transactions, cash handling, deposits, and financial processes.
- Maintain a clean and safe shopping environment through regular cleaning, sanitizing, and monitoring of store conditions.
- Solely manage student locker rentals, including cleaning & sanitizing, rearranging locks for security, cataloguing the information for online rental, and resolving issues that may arise.
- Manage inventory levels, maintain organized stockroom operations, and ensuring stock availability.
- Coordinate weekly merchandise orders and oversee the organization of deliveries, adherencing to timelines and service standards.
- Build and sustain professional relationships with campus partners, coworkers and students.
- Train new associates on store policies, daily operations, and customer service standards.
Waitress
Gorat's Steakhouse
Omaha, NE
08.1992 - 02.2009
- Delivered exceptional customer service, ensuring positive dining experiences for guests.
- Managed multiple tables efficiently, balancing orders and guest interactions seamlessly, while collaborating with kitchen staff to ensure timely food delivery and first-class presentation standards.
- Maintained cleanliness and organization of dining area, adhering to federal, state and local health and safety standards.
Education
General Studies
Eastern Arizona College
Thatcher, AZHigh School Diploma -
Pima High School
Pima, AZ05-1984
Skills
- Customer service
- Cash handling accuracy
- Organization
- Inventory management proficiency
- Store cleanliness maintenance
- Computer literacy fundamentals
Timeline
C-Store Associate
UNMC Bookstore
12.2003 - Current
Waitress
Gorat's Steakhouse
08.1992 - 02.2009
General Studies
Eastern Arizona College
High School Diploma -
Pima High School