Trinity Anderson
Papillion
Summary
I am passionate about working in a lively, creative environment, where I can connect with clients and build meaningful relationships. I have a strong love for continuous learning and personal growth. Communication has been at the core of every role I've had, whether through body language, facial expressions, or conversation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Playroom Attendant
Dogtopia
10.2023 - 04.2024
- Ensured safety of all dogs by consistently monitoring the playroom and addressing any potential hazards.
- Conducted regular inspections of toys and equipment to ensure they were safe and functional for use.
- Maintained a clean and organized play environment, promoting health and well-being.
Waitress
Red Oak Country Club
09.2022 - 10.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Inbound Teleservice Representative
Physicians Mutual Insurance
07.2021 - 07.2022
- Achieved high first-call resolution rates by effectively troubleshooting customer issues.
- Enhanced customer satisfaction by addressing and resolving inquiries efficiently and professionally.
- Reduced escalations by effectively resolving conflicts through active listening, problem-solving skills, and professional demeanor during difficult conversations.
Cashier
Walmart
07.2020 - 06.2021
- Welcoming customers, answering any questions, and giving advice for helpful recommendations.
- Ability to handle transactions responsibly and accurately
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Abraham Lincoln High School
Council Bluffs 05-2020
Associate of Science - General Studies
Iowa Western Community College
Council Bluffs, IA05-2022
Capitol Beauty School
Omaha05-2025
Skills
- Patience and empathy
- Cleanliness and hygiene
- Attention to detail
- Communication skills
- Adaptability
- Critical thinking
- Time management
mirrored_bytrin
Certification
- First Aid Certification - American Heart Association.
- Lifeguarding Certification - American Red Cross.
- Eyelash Extension Certification - The Dae Spa
- Babe Hair Extension Certification - Captiol Beauty School
Timeline
Playroom Attendant
Dogtopia
10.2023 - 04.2024
Waitress
Red Oak Country Club
09.2022 - 10.2023
Inbound Teleservice Representative
Physicians Mutual Insurance
07.2021 - 07.2022
Cashier
Walmart
07.2020 - 06.2021
High School Diploma -
Abraham Lincoln High School
Associate of Science - General Studies
Iowa Western Community College
Capitol Beauty School
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