Trixie Aquino
Papillion
Summary
Compassionate Certified Nursing Assistant with expertise in patient care and customer service. Skilled in enhancing patient satisfaction through empathetic support and resolving customer complaints to boost loyalty. Proficient in time management and interpersonal communication, committed to excellence in healthcare environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Immanuel
02.2025 - 08.2025
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization in patient care areas.
- Supported registered nurses in delivering high-quality patient care.
CNA Student
Clinical Experience
10.2024 - 11.2024
Customer Service Representative
Delivery Service
11.2022 - 07.2023
- Increased customer loyalty by resolving complaints with empathy and understanding.
- Efficiently handled escalated calls, achieving satisfactory resolutions for all parties.
- Addressed customer inquiries regarding products, services, and company information promptly.
- Coached new hires to ensure successful integration into the team environment.
- Enhanced team performance through effective mentoring and support for new employees.
Education
LPN
Metropolitan Community College
Omaha, NE02-2027
High School Diploma -
Bonuan Boquig National High School
Philippines03-2015
Skills
- Clinical Skills
- Compassion and empathy
- Team collaboration
- Active listening
- Flexibility and adaptability
- Time management
Certification
- CNA - Certified Nursing Assistant
Timeline
Certified Nursing Assistant
Immanuel
02.2025 - 08.2025
CNA Student
Clinical Experience
10.2024 - 11.2024
Customer Service Representative
Delivery Service
11.2022 - 07.2023
High School Diploma -
Bonuan Boquig National High School
LPN
Metropolitan Community College