Troy Johnson
Omaha
Summary
- Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
- Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in
- Professional culinary expert with strong track record in preparing high-quality dishes and maintaining kitchen efficiency. Known for exceptional collaboration within team environments and adaptability to changing needs. Possesses key skills in food preparation, safety, and sanitation, along with keen sense of taste and presentation. Reliable and results-driven, consistently delivering outstanding culinary experiences.
- Professional operator with robust experience in logistics and warehouse environments. Adept at maneuvering heavy machinery and ensuring safe, efficient operations. Strong focus on team collaboration and achieving consistent results. Reliable and adaptable, skilled in inventory management, safety protocols, and equipment maintenance. Known for strong work ethic and effective communication.
- Production professional with track record of maintaining and improving production line efficiency. Known for strong focus on collaborative efforts and achieving results. Reliable team player with adaptability and attention to detail.
Overview
9
9
years of professional experience
Work History
Production Line Worker
Greater Omaha Packing Co
04.2016 - 02.2019
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Followed instructions to make products in line with customer specifications.
- Collaborated with other production workers to achieve smooth running of production line.
- Boxed, labeled, and transported items to support assembly operations.
- Packaged and labeled products using automated equipment.
- Inspected extruded product for appearance and size defects according to specifications.
- Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
- Collaborated with team members to achieve daily production goals, contributing to overall positive workplace morale.
- Assisted quality assurance by inspecting items and removing defective parts.
- Maintained a clean and organized workspace, adhering to 5S principles for optimal efficiency and safety.
Fork Truck Operator
Tyson Foods
01.2019 - 10.2022
- Located and moved stock of products to pallets or crates to prepare for shipment and storage.
- Used daily production sheets or work tickets to record number of units handled or moved.
- Utilized hand-held computerized system to verify shipments and identify loads for re-packing and distribution.
- Weighed products and recorded product weight to create product labels.
- Cleaned and organized work area by removing empty pallets and other hazards.
- Prepared forklift for daily use by refueling and recharging battery.
- Identified product damages to report shortages or quality deficiencies.
Cook
Big Mama's Kitchen And Catering
02.2019 - 01.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Security Officer
Double Tree Hilton
07.2023 - 09.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Assistant Store Manager
Family Dollar
09.2023 - 01.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
Education
High School Diploma -
East Side Senior High School
East Saint Louis, IL05-2005
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Store organization
- Store opening and closing
- Store operations
- Display setup
- Transaction processing
- Stock rotations
- Workplace cleanliness
- Hand tools
- Hand-eye coordination
- Product packaging
- Product packing
- Shipping and receiving
- Warehouse operations
- Materials handling
- Order picking and processing
- Cooking
- Cleaning and organization
- Food handling
- Report writing
- Incident reporting
- Security guard license
- General security
Languages
English
Full Professional
Timeline
Assistant Store Manager
Family Dollar
09.2023 - 01.2025
Security Officer
Double Tree Hilton
07.2023 - 09.2024
Cook
Big Mama's Kitchen And Catering
02.2019 - 01.2022
Fork Truck Operator
Tyson Foods
01.2019 - 10.2022
Production Line Worker
Greater Omaha Packing Co
04.2016 - 02.2019
High School Diploma -
East Side Senior High School
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