Truman Twitchell
Omaha
Summary
Highly motivated and goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing transactions and maintaining accurate records of all transactions. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Landscaper
Elite Lawn Care
05.2018 - 09.2023
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Operated landscaping equipment with focus on safety and machine longevity.
- Educated clients on proper care and maintenance of landscaping projects.
Appointment Setter
Hayward Media
09.2023 - 10.2023
- Acted as first point of contact and set appointments for prospective clients.
- Set appointments with salespeople and potential customers.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Utilized CRM system to track and manage leads, keeping appointments organized.
- Screened potential customers to determine interest and requirements for products and services of company.
- Communicated with management to provide feedback on value and productiveness of appointment setting process.
- Addressed client inquiries and updated database information.
- Scheduled and confirmed appointments and meetings for senior management team.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Appointment Setter
Solid Rock Marriage Repair
08.2022 - 09.2023
- Acted as first point of contact and set appointments for prospective clients.
- Set appointments with salespeople and potential customers.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
- Screened potential customers to determine interest and requirements for products and services of company.
- Entered daily data in computer systems and documented office activities.
- Communicated with management to provide feedback on value and productiveness of appointment setting process.
- Scheduled and confirmed appointments and meetings for senior management team.
- Addressed client inquiries and updated database information.
Ticket Salesman
Fun Plex Amusement Park
05.2022 - 08.2022
- Sold tickets to concerts, plays and other performances at ticket counter and by online ticketing systems.
- Stocked ticket sales counter with brochures, rack cards and other promotional materials for guest use.
- Directed guests to nearby attractions and distributed information on upcoming special events as part of venue's marketing strategy.
- Communicated with team members and management to obtain current information on venue attractions and related logistics.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Entrepreneur
TruTaylor LLC
08.2022 - Current
- Determined business plan, mission statement, and vision.
- Launched new products successfully through comprehensive planning, strategy and research.
- Mapped income generating strategies to grow revenue.
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
- Brought in consistent revenue with sharp marketing tactics, promoting business expansion and diversification of offerings.
- Negotiated supplier contracts to secure competitive pricing for materials and services.
- Devised processes to boost long-term business success and increase profit levels.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Performed statistical analyses to gather data for operational and forecast team needs.
Education
High School Diploma -
Bellevue East Sr High School
Bellevue, NE05.2022
Skills
- Data Entry Expertise
- Professional Relationships
- Appointment Booking
- Customer Retention
- Lead Qualification
- Time Management
- Customer Service
- Customer Consultations
- Business Communications
- Key Relationship Development
- Payment Processing Knowledge
- Explaining Products and Services
- Phone Etiquette Expertise
- Calendar Management
Timeline
Appointment Setter
Hayward Media
09.2023 - 10.2023
Appointment Setter
Solid Rock Marriage Repair
08.2022 - 09.2023
Entrepreneur
TruTaylor LLC
08.2022 - Current
Ticket Salesman
Fun Plex Amusement Park
05.2022 - 08.2022
Landscaper
Elite Lawn Care
05.2018 - 09.2023
High School Diploma -
Bellevue East Sr High School
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