Tshidiso Letsoalo
Wayne
Summary
Dynamic and results-driven professional with a proven track record in event coordination, corporate administration, client relations, and strategic business management. Adept at executing high-impact marketing campaigns, optimizing operational efficiency, and fostering partnerships with high-profile clientele. Possesses exceptional leadership acumen, advanced communication proficiency, and expertise in financial oversight, team coordination, and brand expansion strategies.
Overview
5
5
years of professional experience
Work History
Client Engagement Specialist & Fitness Consultant
Fitblock
02.2022 - 07.2022
- Spearheaded client acquisition initiatives, significantly expanding the customer base and enhancing overall brand recognition
- Provided top-tier customer service, effectively resolving inquiries and addressing complaints with a solutions-oriented approach
- Designed and conducted personalized training regimens, leading group fitness sessions ranging from 15 to 50 clients
- Conceptualized and pitched compelling marketing campaigns that drove business growth and attracted new clientele
- Developed strong relationships with key clients, resulting in increased account retention and growth.
- Leveraged client feedback to enhance product offerings and improve overall customer experience.
Administrative Assistant
Purchem
03.2019 - 01.2022
- Delivered high-level administrative support, overseeing corporate correspondence via email and telephone communication
- Streamlined office operations by maintaining precise documentation and facilitating logistical coordination
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Event Planner & Promotions Coordinato
Litty Events Entertainment
02.2017 - 12.2019
- Orchestrated large-scale event planning, including venue procurement, artist negotiations, and strategic marketing campaigns
- Cultivated relationships with prominent artists, securing high-profile collaborations and paid performances
- Engineered innovative promotional advertising strategies that significantly increased ticket sales and led to multiple sold-out events
- Successfully secured and coordinated performances by acclaimed artists, including Shane Eagle and Costa Titch, bolstering brand credibility and audience engagement
- Managed and led a high-performing sales team of 10-15 agents, optimizing ticket distribution and revenue streams
- Oversaw financial transactions, ensuring accurate reconciliation and timely fund transfers to senior management
- Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
Education
Currently Studying - Persuing Double Major in Business & CO Management
Wayne State College
Wayne, NE08-2026
Skills
- Executive-Level Communication & Leadership
Strategic Business Development & Marketing
Large-Scale Event Planning & Logistics
- Financial Management & Revenue Optimization
- Advanced Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Client Relations & Brand Engagement
Languages
English
Native or Bilingual
Afrikaans
Limited Working
Xhosa
Professional Working
Timeline
Client Engagement Specialist & Fitness Consultant
Fitblock
02.2022 - 07.2022
Administrative Assistant
Purchem
03.2019 - 01.2022
Event Planner & Promotions Coordinato
Litty Events Entertainment
02.2017 - 12.2019
Currently Studying - Persuing Double Major in Business & CO Management
Wayne State College
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