Vanessa Martinez-Hernandez
Omaha
Summary
Strategic and mission-driven Program Manager with nearly 4 years of experience redesigning, relaunching, and scaling Employee Resource Groups (ERGs), DEI initiatives, and associate training programs across company-wide teams. Demonstrated success in increasing ERG engagement by 10%, inter-ERG membership by 5% in the last 18 months, and maintaining company-wide ERG participation at 35%. Adept at partnering with senior level leadership, cross-functional teams, and business partners to integrate inclusive practices into company culture, recruitment strategies, and leadership development to build upon a strong culture centered on belonging.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Social Program Manager
Mutual of Omaha
04.2022 - Current
- Management and oversight of 9 Employee Resource Groups (ERGs) supporting 2,220+ associates nationwide
- Development and implementation of ERG programming, policies, procedures, protocols and strategic goals
- Tracking, capturing, and reporting key DEI and ERG metrics and outcomes for enterprise initiatives
- Establishing key performance indicators to track project success and drive continuous improvement
- Conducting comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions
- Cross-functional collaboration and relationship building with internal and external stakeholders
- Facilitating workshops and conducting group training sessions
- Supporting requests for corporate and foundation sponsorships
- Developing internal and external presentations for DEI, ERGs, and Social Impact
- Attending community engagement and business events on behalf of the company
Business Services Project Manager
Heartland Workforce Solutions
08.2019 - 04.2022
- Developed and implemented strategies for workforce development plans for the 3-county Greater Omaha area
- Developed processes, procedures, and policies for City of Omaha grant funding
- Gathered, input, and utilized grant data to demonstrate outcomes
- Lead efforts for business and community engagement, outreach, and collaboration
- Oversight of workforce development initiatives
- Developed and implemented H3 talent pipelines and career pathways with local partner agencies and business leaders
- Oversight of social media content creation and management
- Facilitated learning and development trainings for internal staff
Child Welfare Case Manager
PromiseShip
01.2016 - 08.2019
- Managed comprehensive assessments of child welfare cases to ensure timely interventions
- Collaborated with multidisciplinary teams to develop individualized service plans for at-risk youth
- Facilitated family meetings and case conferences to enhance communication and engagement strategies
- Implemented best practices in case documentation to maintain compliance with regulatory standards
- Mentored junior staff on effective case management techniques and crisis intervention strategies
- Strengthened community support networks by connecting families to appropriate resources and services
- Expedited permanency planning for children by diligently working towards reunification or alternative placement options when necessary
- Maintained confidentiality of sensitive information while ensuring comprehensive documentation practices were consistently followed throughout case management activities
Education
Bachelor of Science - Criminology and Criminal Justice, Communications
University of Nebraska – Omaha
01-2015
Certificate - Diversity, Equity And Inclusion in The Workplace
University of South Florida
Tampa, FL01-2021
Skills
- Social Impact Initiatives
- Program Management
- Public Speaking
- Relationship Building
- Staff Development and Training
- Event Planning
- Process Improvement
- Community Engagement
- Self-Starter
- Critical Thinker
- Problem solver
- Adaptable
Accomplishments
Volunteer of the Year – Greater Omaha Chamber, 2025
Certified Facilitator – Senn Delaney, a Heidrick & Struggles company, 2024
LeadDIVERSITY Leadership Program – Inclusive Communities, 2022
Trained Mentor – Mentor Collective, 2021
Transformational Leadership Certificate – Bellevue University, 2020
Certified Business Services Professional – Workforce 180, 2020
National Career Readiness Certification, Gold Level – ACT Inc., 2019
Susan Thompson Buffett Scholarship Alumni, 2015
Certification
- DEI in the Workplace – University of South Florida
- Transformational Leadership Certificate – Bellevue University
- LeadDIVERSITY Leadership Program – Inclusive Communities
- Certified Business Services Professional – Workforce 180
- National Career Readiness Certification, Gold Level – ACT Inc.
- Trained Mentor – Mentor Collective
- Susan Thompson Buffett Scholarship Alumni
Languages
Spanish
Professional Working
Timeline
Social Program Manager
Mutual of Omaha
04.2022 - Current
Business Services Project Manager
Heartland Workforce Solutions
08.2019 - 04.2022
Child Welfare Case Manager
PromiseShip
01.2016 - 08.2019
Bachelor of Science - Criminology and Criminal Justice, Communications
University of Nebraska – Omaha
Certificate - Diversity, Equity And Inclusion in The Workplace
University of South Florida
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