Vannessa Dang
Lincoln
Summary
Friendly and welcoming hospitality expert, with the ability to create positive and inviting atmosphere for any individual. Possesses strong communication skills, prepared to collaborate with others and problem-solve, alongside organizational capabilities. Hardworking and dependable team player with a willingness to always take on extra responsibilities to meet team goals and priorities.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Cheddar's Scratch Kitchen
12.2024 - Current
- Handled high-pressure situations and multitasked in a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Cooperated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Engaged in thoughtful conversations with guests, remembering preferences, and personalizing their experiences.
Restaurant Hostess
Shogun Hibachi & Sushi
04.2022 - 08.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Helped servers by checking on tables and retrieving items for guests, acting as a food runner and busser on the side.
Education
High School Diploma -
Lincoln High School
Lincoln, NE05-2025
Skills
- Customer service
- Strong multitasking
- Active learning
- Social perceptiveness
- Memory retention
- Conflict resolution
- Relationship building
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Restaurant Hostess
Cheddar's Scratch Kitchen
12.2024 - Current
Restaurant Hostess
Shogun Hibachi & Sushi
04.2022 - 08.2022
High School Diploma -
Lincoln High School
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