Veronica Dick
Bennington
Summary
I am a highly motivated, sales driven individual with 30+ years of retail experience, who also holds a license in Real Estate.
Professional with strong experience in boutique management, ready to lead and inspire team. Skilled in inventory management, sales strategies, and customer service. Focused on team collaboration and adapting to changing needs to achieve results. Known for reliability, excellent communication, and leadership abilities.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Boutique Manager
Francesca's
06.2023 - Current
- Championed guest satisfaction by delivering outstanding experiences and maximizing loyalty program engagement. Analyzed key performance indicators to develop effective sales strategies that exceed company conversion goals. Oversaw daily payroll reviews to ensure adherence to budgetary constraints. Led weekly audits to strengthen asset protection measures within the store. Directed recruitment, training, and development initiatives for top talent across multiple locations. Managed weekly scheduling and biweekly visual merchandising while ensuring efficient processing of daily shipments. Executed operational tasks to adapt to evolving business trends. Orchestrated annual inventory preparations and execution for each store.
Visual Merchandising Assistant Manager
HomeGoods
08.2017 - 04.2023
- Directed a team of over 25 associates to consistently meet sales targets and foster customer loyalty in a $9 million+ retail environment. Oversaw timely execution of markdowns while ensuring compliance standards were met across all departments. Managed merchandising operations, providing guidance and training to 5 coordinators and part-time staff to implement visual changes effectively.
Store Manager
Gymboree Group
03.2012 - 04.2017
- Oversaw comprehensive sales operations, customer service initiatives, and visual merchandising strategies. Directed hiring, training, and coaching of team members to enhance performance. Managed annual inventory processes and achieved sales objectives consistently.
Category Manager
Victoria's Secret
10.2008 - 03.2012
- Was responsible for all hiring, training, coaching and development of all new associates. Lead the team daily to meet sales goals and loyalty, and ensure customer service was always above satisfactory. Meet loyalty goals weekly. (VS credit card) Maintain sales floor appearance throughout the day, keep sections/area full of product, and always fresh. Opened and closed store, and ensured all daily operations were completed.
Store Manager
Dressbarn
09.2004 - 10.2008
- Lead a team to strive for 100% customer satisfaction, drive sales, maintain customer loyalty (credit apps), run all operations smoothly and effectively, hire, train, coach and develop all members of the team, conduct all annual inventories, execute all visual merchandising for the store, and continuously maintain standards and floor sets to support the needs of the business.
Education
College - Fashion Merchandising
Metropolitan Community College Area
Elkhorn, NE05.1995
Skills
- Merchandising
- Store management
- Backroom processing
- Planograms
- Customer service
- Store operations
- Fashion trend awareness
- Loss prevention
- Point of sale systems
- Teamwork and collaboration
Certification
- Real Estate License
- November 2019 to Present
- I am a licensed real estate agent in the state of Nebraska. I assist clients with Buying, Selling, and property management.
Timeline
Boutique Manager
Francesca's
06.2023 - Current
Visual Merchandising Assistant Manager
HomeGoods
08.2017 - 04.2023
Store Manager
Gymboree Group
03.2012 - 04.2017
Category Manager
Victoria's Secret
10.2008 - 03.2012
Store Manager
Dressbarn
09.2004 - 10.2008
College - Fashion Merchandising
Metropolitan Community College Area