Veronica Sheffield
Auburn
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
4
4
years of professional experience
Work History
Certified Nursing Assistant
Good Samaritan Society
Auburn
06.2023 - Current
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of patient rooms and common areas.
- Documented patient information accurately in electronic health records.
- Communicated effectively with patients, families, and healthcare team members.
- Provided companionship and emotional support to enhance patient well-being.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Helped residents walk with or without self-help devices.
- Responded quickly to emergency situations involving sudden illness or injury.
- Distributed drinking water and nourishment to residents.
Server
Dairy Sweet
Auburn
06.2022 - 05.2023
- Provided excellent customer service in a fast-paced dining environment.
- Took accurate food and beverage orders for diverse clientele.
- Maintained cleanliness and organization of dining area and utensils.
- Trained new servers on menu items and service protocols.
- Handled cash transactions and processed payments efficiently.
- Assisted with inventory management of supplies and equipment.
- Resolved customer complaints with professionalism and empathy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Greeted guests and provided menus.
- Checked food before serving it to customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Trained new employees on restaurant procedures and plating techniques.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Prepared drinks according to standard recipes.
- Filled condiments and napkin containers during slack periods.
- Set up tables in between patrons to reduce wait times.
Education
Sheffield Family Homeschool
Auburn, NESkills
- Patient care
- Vital sign monitoring
- Electronic health records
- Customer service
- Time management
- Communication skills
- Dementia and Alzheimer's care
- Specimen collection
- Bedside manner
- Observing responses
- Safety precautions
- Documenting behaviors
- Toileting assistance
- Preparing meals
- Assisting with personal grooming
- Condition monitoring
- Performing patient intakes
- Catheter change and preparation
- Documentation expert
- Mobility assistance
- Patient relationship building
- Basic life support
- Responding to emergencies
- Supporting personal needs
- Feeding assistance
- Intake recording
- End-of-life care
- Transfer techniques
- Electronic charting
- Collecting vital signs
- Urinary catheter care
- Vital signs monitoring
- Bathing assistance
- Maintaining privacy
Timeline
Certified Nursing Assistant
Good Samaritan Society
06.2023 - Current
Server
Dairy Sweet
06.2022 - 05.2023
Sheffield Family Homeschool