Victoria Cady
Lincoln
Summary
Senior Telephone Premium Auditor at Acuity Insurance with a proven track record in enhancing audit accuracy and client satisfaction. Skilled in classification methods and data-driven decision making with strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
19
19
years of professional experience
Work History
Senior Telephone Premium Auditor
Acuity Insurance
08.2025 - Current
- Provided exceptional customer service by maintaining open communication lines with clients throughout the entire auditing process.
- Proficiently navigated multiple databases while researching information pertinent to specific audits which led to more accurate results.
- Enhanced audit accuracy by conducting thorough premium audits and analyzing financial records.
- Identified discrepancies in data entry, corrected errors, and ensured compliance with applicable laws and regulations.
- Collaborated with team members to ensure consistent methodologies and quality in premium audit services.
- Ensured proper documentation was maintained during all phases of the audit process to support findings when necessary.
- Mentored junior auditors to foster professional growth and improve overall team performance.
- Followed established auditing processes to meet internal and regulatory requirements.
- Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
- Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Audit Review
Information Providers, Inc
01.2010 - 08.2015
- Reviewed completed audits to ensure they met NCCI and ISO standards, adhered to state regulations, and fulfilled client-specific requirements.
- Guided and mentored both new and experienced auditors on classification assignments, audit techniques, and effective presentation of the the final product.
Premium Auditor/Audit Review
Information Providers, Inc
04.2006 - 08.2015
- Improved client satisfaction by delivering timely and accurate audit reports, addressing inquiries, and providing clear recommendations.
- Reduced turnaround times for audits by streamlining processes through automation tools and technology applications.
- Demonstrated strong organizational skills by effectively managing time and resources to meet strict deadlines for multiple audits simultaneously.
- Performed onsite visits as needed for more complex or high-risk audits, ensuring a comprehensive understanding of the client''s business operations.
Education
Associate of Arts -
Mid Plains Community College
North Platte, Nebraska05-2013
Skills
- Skilled in analytical classification methods
- Data-driven decision making
- Proficient in financial report interpretation and accounting principles
- Application of ISO recommendations, NCCI standards and state rules and regulations
Management Summary
Prior to joining the insurance audit industry, I held management positions including Accounting Manager at a meat packing facility, Controller at an ethanol production plant, and Accounting Manager at a construction company. All positions involved full oversight of departmental operations and 3 to 6 staff members.
Timeline
Senior Telephone Premium Auditor
Acuity Insurance
08.2025 - Current
Audit Review
Information Providers, Inc
01.2010 - 08.2015
Premium Auditor/Audit Review
Information Providers, Inc
04.2006 - 08.2015
Associate of Arts -
Mid Plains Community College
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