Victorya Ramsey
Bellevue
Summary
Dynamic telesales representative with proven success at Physicians Mutual Insurance, leveraging effective communication and sales techniques to exceed goals. Skilled in automatic dialing and customer relationship management, I excel in building rapport and driving sales, consistently enhancing customer satisfaction and engagement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Telesales Representative
Physicians Mutual Insurance
Bellevue
02.2025 - Current
- Worked well with automatic computer dialing and proprietary software to manage daily call loads.
- Helped team meet rolling sales goals by maintaining proficiency in company systems, scripts, and procedures.
- Presented information about membership details and purchase advantages.
Special Education Paraprofessional
Ralston Public Schools
Ralston, NE
08.2023 - 11.2024
- Monitored behavior of students in order to ensure a safe, positive learning environment.
- Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
- Escorted students to restroom cafeteria, outside to playground and on field trips.
Customer Service Cashier
JCPenney
Papillion
11.2020 - 02.2023
- Answer questions regarding the store and it’s merchandise
- Compute sales prices, total purchases
- Ensure that appropriate changes were made to resolve problems
- Processed customer payments quickly and returned exact change and receipts.
Special Education Paraprofessional
Bellevue Public Schools
Bellevue
12.2021 - 09.2022
- Monitored behavior of students in order to ensure a safe, positive learning environment.
- Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
- Escorted students to restroom cafeteria, outside to playground and on field trips.
Shift Worker
Taco Johns
Bellevue
07.2020 - 11.2020
- Clean food preparation areas, cooking surfaces, and utensils
- Cash handling
- Clean, stock, and restock work stations
Education
High School Diploma -
Bellevue East High School
Bellevue, NE05-2021
Skills
- Automatic dialing
- Sales techniques
- Customer relationship management
- Data entry
- Sales reporting
- Effective communication
- Time management
- Product knowledge
- Active listening
- Cold calling
- Inbound and outbound calls
Certification
- CPR
Timeline
Telesales Representative
Physicians Mutual Insurance
02.2025 - Current
Special Education Paraprofessional
Ralston Public Schools
08.2023 - 11.2024
Special Education Paraprofessional
Bellevue Public Schools
12.2021 - 09.2022
Customer Service Cashier
JCPenney
11.2020 - 02.2023
Shift Worker
Taco Johns
07.2020 - 11.2020
High School Diploma -
Bellevue East High School