wesley schowalter
Crete
Summary
Dynamic Small Engine Technician with proven expertise at Akrs Equipment, enhancing customer satisfaction through exceptional engine diagnostics and repair. Skilled in mechanical troubleshooting and fostering teamwork, I contributed to increased revenue and expanded the client base through high-quality workmanship and strong client relations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Small Engine Technician
Akrs Equipment
01.2024 - Current
- Diagnosed and repaired small engines, ensuring optimal performance and reliability.
- Performed routine maintenance on various equipment to extend lifespan and efficiency.
- Utilized diagnostic tools to identify mechanical issues accurately and efficiently.
- Assisted in training new technicians on safety protocols and repair techniques.
- Collaborated with team members to streamline workflow processes for improved service delivery.
- Implemented quality control measures to enhance service accuracy and customer satisfaction.
- Contributed to increased revenue with accurate assessments and timely execution of needed repairs.
- Expanded client base through word-of-mouth referrals resulting from high-quality workmanship and excellent customer service skills.
- Enhanced customer satisfaction by diagnosing and repairing a wide range of small engines on various equipment.
- Demonstrated expertise in working with multiple manufacturers'' specifications and guidelines for proper small engine maintenance.
- Enhanced team productivity through efficient delegation of tasks according to individual technician''s strengths and specialties.
Glass Installer
Waverly Glass Company
01.2019 - 01.2024
- Installed glass products efficiently, ensuring adherence to safety protocols and quality standards.
- Assisted in measuring and cutting glass to precise specifications for various projects.
- Collaborated with team members to complete installations within established timelines and client expectations.
- Maintained tools and equipment to ensure operational readiness and effectiveness on job sites.
- Provided support in troubleshooting installation issues, enhancing overall workflow efficiency.
- Educated clients on proper glass maintenance, enhancing customer satisfaction and retention.
- Contributed to process improvements by identifying areas for increased efficiency during installations.
- Mentored junior installers, fostering skill development and promoting safety best practices on site.
- Ensured safety compliance by wearing appropriate personal protective equipment and following industry guidelines during glass installations.
- Maintained a clean and organized work environment, ensuring the proper disposal of any broken or damaged materials.
- Developed strong client relationships through excellent communication, professionalism, and attention to detail in each glass installation project.
- Increased productivity by effectively utilizing tools and equipment specific to the glass installation trade.
- Contributed to company growth by consistently meeting or exceeding performance targets in terms of quality and quantity of completed installations.
- Improved customer satisfaction by providing timely and accurate glass installation services.
- Troubleshot issues with glass products or installations, implementing solutions quickly to minimize disruptions for clients.
- Enhanced project efficiency by collaborating with team members and coordinating tasks for optimal workflow.
- Continuously improved skills through ongoing training, staying up-to-date on industry trends and best practices for glass installation techniques.
- Demonstrated exceptional craftsmanship in the cutting, shaping, and fitting of custom glass pieces for various project types.
- Upheld strict quality control standards throughout all stages of the project lifecycle – from initial consultation to final inspection – ensuring client satisfaction at every turn.
Server
Old Chicago Pizza
06.2014 - 01.2016
- Diagnosed and repaired small engines, ensuring optimal performance and reliability.
- Performed routine maintenance on various equipment to extend lifespan and efficiency.
- Utilized diagnostic tools to identify mechanical issues accurately and efficiently.
- Assisted in training new technicians on safety protocols and repair techniques.
- Collaborated with team members to streamline workflow processes for improved service delivery.
- Implemented quality control measures to enhance service accuracy and customer satisfaction.
- Contributed to increased revenue with accurate assessments and timely execution of needed repairs.
- Expanded client base through word-of-mouth referrals resulting from high-quality workmanship and excellent customer service skills.
- Enhanced customer satisfaction by diagnosing and repairing a wide range of small engines on various equipment.
- Demonstrated expertise in working with multiple manufacturers'' specifications and guidelines for proper small engine maintenance.
- Enhanced team productivity through efficient delegation of tasks according to individual technician''s strengths and specialties.
Lube Technician
Honda Of Lincoln
01.2018 - 01.2019
- Conducted routine oil changes and fluid checks to ensure vehicle performance.
- Operated specialized equipment for vehicle maintenance and repair tasks.
- Assisted in maintaining a clean and organized work environment to enhance efficiency.
- Collaborated with team members to troubleshoot and resolve mechanical issues.
- Ensured compliance with safety protocols during all service operations.
- Documented service activities accurately in customer records for future reference.
- Participated in training sessions to improve technical skills and knowledge of automotive systems.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
Tire Technician
Graham Tire Company - South Dakota & Nebraska
01.2017 - 01.2018
- Conducted tire installations and rotations using hydraulic lifts and specialized tools.
- Diagnosed tire issues, ensuring optimal performance and safety for customers' vehicles.
- Maintained accurate inventory of tire stock, facilitating efficient order processing and replenishment.
- Adhered to safety protocols while performing tasks in fast-paced service environment.
- Provided exceptional customer service by addressing inquiries and offering product recommendations.
- Assisted in training new team members on equipment usage and safety standards.
- Implemented best practices for tire maintenance, improving overall customer satisfaction ratings.
- Collaborated with team to streamline service processes, reducing turnaround time for tire services.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
Line Cook
Lincoln Race Course
01.2016 - 01.2017
- Prepared and cooked menu items according to recipes and quality standards.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Assisted in inventory management, ensuring supplies were stocked and organized.
- Collaborated with team members to optimize workflow during peak hours.
- Followed food safety protocols to ensure compliance with health regulations.
- Adapted quickly to changing menu items and special requests from customers.
- Trained new staff on proper cooking techniques and kitchen procedures.
- Implemented time-saving techniques to enhance kitchen efficiency during service periods.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
Education
High School Diploma -
SDA High School
Syracuse, NE05.2015
Skills
- Power tools usage
- Engine diagnostics
- Brake systems
- Workplace safety
- Engine repair
- Carburetor repair
- Suspension systems
- Adaptability to change
- Fuel systems
- Mechanical troubleshooting
- Hydraulic systems
- Electrical systems
- Equipment inspection
- Ignition systems
- Transmission repair
- Preventative maintenance
- Four-stroke engines
- Two-stroke engines
- Hand tools proficiency
- Power tool operation
- Hand tool proficiency
- Delivery schedules
- Customer relations
- Brake system service
- Welding and fabrication
- Electrical system repair
- Preventive Maintenance
- Inventory management
- Quality assurance
- Equipment assembly
- Sales support
- Delivery management
- Machine assembly
- Supply coordination
- Mower repair
- Engine rebuilding
- Warranty claims processing
- Shop safety procedures
- Work order documentation
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Equipment reassembly
- Multitasking Abilities
- Reliability
- Parts replacement
- Troubleshooting skills
- Organizational skills
- Team collaboration
- Active listening
- Adaptability and flexibility
- Decision-making
- Parts ordering
- Problem resolution
- Relationship building
- Safety procedures
- Equipment repair skills
- Vehicle inspection
- Task prioritization
- Self motivation
- Interpersonal skills
- Client relations
- Analytical thinking
- Parts installation
- Goal setting
Certification
Forklift Certified
Timeline
Small Engine Technician
Akrs Equipment
01.2024 - Current
Glass Installer
Waverly Glass Company
01.2019 - 01.2024
Lube Technician
Honda Of Lincoln
01.2018 - 01.2019
Tire Technician
Graham Tire Company - South Dakota & Nebraska
01.2017 - 01.2018
Line Cook
Lincoln Race Course
01.2016 - 01.2017
Server
Old Chicago Pizza
06.2014 - 01.2016
High School Diploma -
SDA High School