Xuan Phu Do
Lincoln
Summary
Driven and versatile professional with experience at Scooter's Coffee and as an Army Technical Engineer, excelling in team collaboration and equipment calibration. Demonstrated ability to increase order value through upselling and ensure project precision. Fluent in Vietnamese, adept in customer service, and committed to leveraging problem-solving skills and technical expertise to achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Barista
Scooter's Coffee
Lincoln
03.2022 - Current
- Stocked shelves with ingredients needed to make coffee drinks.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Described menu items to customers and suggested products based on stated preferences.
Army Technical Engineer
Army
Fort Leonard Wood
09.2024 - 02.2025
- Oversaw testing, documentation, and measuring of soil to ensure proper site management was established for construction.
- Calibrating scientific and technical equipment for surveying.
- Designed materials for industrial or commercial applications.
- Maintained up-to-date knowledge of emerging technologies and industry trends.
- Created accurate project specifications, documenting in technical manuals.
- Advised customers on use of products or services.
Education
High School Diploma -
Lincoln North Star High School
Lincoln05-2024
Skills
- Team collaboration
- Problem solving
- Decision-making
- Time management
- Customer service
- Fluent in Vietnamese
- Equipment calibration
- Inventory management
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Accomplishments
- 4x Highest Distinction Honor Achievement
- Technical Engineer School Honor Grad
- GPA: 4.625 (4.0 scale)
- 2024 World-Herald All Academic Honorable Mention
Affiliations
- Army National Guard
References
References available upon request.
Timeline
Army Technical Engineer
Army
09.2024 - 02.2025
Barista
Scooter's Coffee
03.2022 - Current
High School Diploma -
Lincoln North Star High School
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