Yareny Gonzalez-Castillo
Omaha
Summary
Professional in branch management with strong expertise in operations and team leadership. Skilled in customer service, financial oversight, and staff development. Adept at fostering collaboration and driving results. Reliable, adaptable, and focused on meeting organizational goals.
Overview
11
11
years of professional experience
Work History
Assistant Branch Manager
ACCESS Bank
11.2019 - Current
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
Cash Management Service Teller
Rochester
05.2015 - 10.2019
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulations.
- Conducted regular audits of cash balances and transactions, identifying discrepancies and resolving issues promptly.
- Adapted quickly to changing environments in order to maintain productivity levels during periods of high transaction volumes.
- Implemented best practices in maintaining confidentiality and safeguarding sensitive information pertaining to client accounts.
Skills
- Analytical thinker
- Strong work ethic
- Exceptional customer service
- Friendly, positive attitude
Languages
Spanish
Native or Bilingual
Timeline
Assistant Branch Manager
ACCESS Bank
11.2019 - Current
Cash Management Service Teller
Rochester
05.2015 - 10.2019