Yessica Magana
South Sioux City
Summary
Highly adaptable professional with honed multitasking abilities to maximize efficiency and deliver exceptional results even under demanding circumstances. Thrives in high-pressure environments, consistently meeting deadlines while maintaining a strong attention to detail. Developed excellent communication skills through experiences, enabling effective collaboration with colleagues. Strong sense of responsibility and eager to embrace new challenges to continue driving success in career journey.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
Seaboard Triumph Foods
- Current
- Develop and maintain collaborative relationship with employees and management
- Provide counseling of all types to include appropriate discipline
- Offer coaching, skill development, management direction, and policy interpretation
- Contribute and assist with developing policies and procedures
- Assist with the production and maintenance of the employee handbook
- Accurately maintain personnel files
- Manage the employee job bid/transfer/promotion process
- Assist in the coordination of communication to the workforce
- Provide problem resolution to complaints received by employees, management, and partners to produce desired outcomes
- Ensure accurate data entry into HRMS system and related HR systems
- Create professional reports with data from various systems
- Educate and provide counseling on employment law and regulations to our employees to improve knowledge base in the legal and human resources disciplines
- Enter qualifications and transfers on our system to ensure team members are receiving correct pay and benefits
- Update Aging Report on a regular basis
- Enter back pay on the Qualifications with Back Pay and Job Awards report directed to the payroll department
- Update Rehire and Internal Eligibility Log for the employment department
- Send Attendance Report to management as needed
- Send Term Report at the end of the day as needed
- Answer calls directed to HR
- Perform other duties necessary to support business objectives, including, but not limited to provide support to the other HR departments (recruiting, training, leave management, benefits administration)
- Assist Recruiting and Employment Department on verifying potential candidates' identification documents
- Assist team members with HR related topics such as employee self-service system, time-off requests, timecard hours, and attendance record information
- Attend Operations Meeting as needed and report number of new hires, terminations, and other needed information needed by Operations
- Keep up with Safety trainings
- Assist, advice and support in the Retention Commitee
- Conduct HR Orientation for new hires
- Talk about our polices and services
- Ensure compliance with labor regulations
- Prepare Employment Verification letters to our team members
- Enforce employee confidentiality
Benefits Specialist
Seaboard Triumph Foods
05.2022 - 10.2022
- Organized staff records efficiently while ensuring compliance with company standards.
- Ensured accurate processing of various employee leaves such as FMLA, STD, PTO, and LOA.
- Collaborated with Payroll and HR departments concerning necessary topics.
- Processed benefits enrollment forms using HWSE system.
- Validated benefits enrollment information for accuracy.
- Administered timely reinstatements for personnel benefits and 401k programs.
- Facilitated communication with payroll to process official requests for verification of employment or insurance.
- Coordinated efficiently with internal teams and external partners like EyeMed, Merrill Lynch (401k) and UNUM.
- Resolved eligibility, enrollment, and claim issues with employees
- Assisted employees with the following; PTO, Wisely Cards (pay cards), change of address/phone number, FMLA/LOA/STD questions, benefits information, insurance cards,401k information, HSAs/FSAs information, adding holiday accrual for FAAs as needed, etc
- Conducted new hire benefits presentation for Y53 and FAA personnel
- Issued pay cards for new hires/ rehires as needed
- Monitored promotions and adjusted benefits accordingly.
Administrative Assistant
Castillo’s Tax Service
12.2021 - 05.2022
- Skilled in utilizing Microsoft Office Suite including Word, Excel, and PowerPoint.
- Organized and preserved complete files and schedules.
- Arranged meetings.
- Managed and routed incoming
- Ensured consistently positive client interactions.
- Supervised usage trends and replenishment needs for efficient supply management.
- Processed incoming and outgoing faxes and emails.
- Performed administrative functions by organizing files, transmitting documents via fax, and managing schedules.
Administrative Assistant/Payroll
BrandSafway Solutions LLC
10.2020 - 12.2021
- Oversaw communication channels, maintaining efficiency in daily tasks.
- Conducted regular checks to ensure adequate stock of office supplies.
- Generated workforce reports.
- Facilitated dialogue between management and staff
- Supervised and ensured accurate payroll processing.
- Refined processes for efficient job order allocation and distribution.
Timekeeper/Administration
Brock Group
12.2019 - 10.2020
- Collected and ensured accuracy of employee time sheets.
- Monitored numerous employee records.
- Audited payroll entries to ensure compliance with company policies.
- Reviewed various reports for inconsistencies.
- Facilitated supervisor’s work by managing employee time card queries.
- Applied advanced knowledge of Microsoft tools to optimize productivity.
Timekeeper
UNITED CONTRACTING
01.2017 - 12.2019
- Collected and ensured compliance of employee time sheets.
- Updated and organized workforce data efficiently.
- Validated and audited payroll data to ensure alignment with regulations.
- Analyzed reports to identify and resolve discrepancies.
- Resolved queries related to time card details for supervisors.
- Employed word processing software to ensure job accuracy.
Timekeeper/ Recruiter
BrandSafway
01.2016 - 12.2016
- Compiled and managed time sheets submitted by employees.
- Compiled detailed data on personnel systematically.
- Examined payroll entries.
- Assessed all report data for potential discrepancies efficiently.
- Provided assistance to supervisor addressing employee time card inquiries.
- Sourced and attracted candidates for open positions.
- Ensure delivery of necessary staff information to Human Resources for successful onboarding process.
Bank Teller
Great Southern Bank
03.2014 - 01.2016
- Delivered outstanding customer service consistently.
- Accurately processed transactions in a timely and professional manner
- Executed transfers, check cashing, and debit card orders efficiently.
- Managed validation process for cash flow accuracy in shipment activities.
- Conducted secured vault openings and closings.
- Escorted customers to their safe-deposit boxes ensuring adherence to protocols.
- Handled diverse questions through prompt and efficient communication.
- Enhanced promotion of bank services and products.
- Kept customer information confidential consistently.
Education
High school diploma - undefined
South Sioux Senior High School
South Sioux City, NESkills
- Microsoft office
- Bilingual
- Communication
- Negotiation
- Critical thinking
- Adaptability
- Time management
- Problem solving
- Customer service
Certification
- OSHA 10 Present
- Transportation Worker Identification Credential (TWIC)
- Leadership Fundamentals Certificate
Languages
Spanish - Expert
English - Fluent
Accomplishments
Helped reach job ownership percentage goal.
Timeline
Benefits Specialist
Seaboard Triumph Foods
05.2022 - 10.2022
Administrative Assistant
Castillo’s Tax Service
12.2021 - 05.2022
Administrative Assistant/Payroll
BrandSafway Solutions LLC
10.2020 - 12.2021
Timekeeper/Administration
Brock Group
12.2019 - 10.2020
Timekeeper
UNITED CONTRACTING
01.2017 - 12.2019
Timekeeper/ Recruiter
BrandSafway
01.2016 - 12.2016
Bank Teller
Great Southern Bank
03.2014 - 01.2016
Human Resources Specialist
Seaboard Triumph Foods
- Current
High school diploma - undefined
South Sioux Senior High School
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