Yvonne Riley
Central City
Summary
Dynamic administrative professional with a proven track record at Walmart, excelling in customer service and data management. Skilled in Microsoft Excel and fostering strong client relationships, I effectively enhanced operational efficiency and team collaboration, ensuring seamless claims processing and tenant communications. Committed to maintaining confidentiality and delivering exceptional support.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Bosselman Enterprises
10.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Distribute mail, daily deposit , process intercompany transfers, check in UPS and FedEx.
- Front desk operations, guide visitors, maintain pool vehicle log book and schedule maintenance.
Leasing Agent
Action Holdings
01.2022 - 01.2023
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Claims Supervisor
Walmart
01.2005 - 01.2022
- Assisted in the recruitment and selection of new claims adjusters, ensuring they possessed the necessary skills and expertise to excel in their roles.
- Monitored performance metrics regularly, identifying areas for improvement and implementing corrective measures accordingly.
- Fostered a positive work environment that promoted collaboration, teamwork, and open communication among staff members.
- Maintained up-to-date knowledge on industry trends, best practices, and regulatory changes to ensure optimal decision-making in the claims management process.
- Filed claims on returned merchandise, vendor claims.
Education
Associate of Applied Science - Criminal Justice
Central Community College
Grand Island, NE05-2006
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Excel
- File organization
- Microsoft outlook
- Computer proficiency
- Customer relations
- Clerical support
Timeline
Administrative Assistant
Bosselman Enterprises
10.2023 - Current
Leasing Agent
Action Holdings
01.2022 - 01.2023
Claims Supervisor
Walmart
01.2005 - 01.2022
Associate of Applied Science - Criminal Justice
Central Community College
Similar Profiles
Brian ConnessBrian Conness
Propane Delivery Driver Level - 1 at Bosselman EnergyPropane Delivery Driver Level - 1 at Bosselman Energy
Joet RamseyJoet Ramsey
Diesel Mechanic at Bosselman EnergyDiesel Mechanic at Bosselman Energy
August WebbAugust Webb
Diesel Mechanic and Service Advisor at BosselmanDiesel Mechanic and Service Advisor at Bosselman