Zain Haq
Omaha,NE
Summary
AML Investigator with 9+ years of leading risk management teams, conducting and participating in complex financial investigations. Detail-oriented individual with strong organizational skills and ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Anti-Money Laundering Investigator (Contract)
Bank of America
05.2023 - Current
- Enhanced compliance by conducting thorough investigations on potential money laundering activities and suspicious transactions.
- Reduced risk exposure by implementing robust anti-money laundering policies and procedures.
- Assisting in the detection and prevention of money laundering and other financial crimes
- Gathering necessary documentations for customer profiles
- Researching detailed information to determine if there is evidence of criminal activity and completed a SAR report if needed
- Maintained updated knowledge of industry best practices, regulations, and emerging trends in the field of anti-money laundering.
- Achieved successful case resolutions with detailed investigative reports outlining key findings and recommendations.
- Efficiently managed a high volume of cases through effective prioritization, organization, and multitasking abilities.
Fraud Investigator (Contract)
USAA
09.2022 - 03.2023
- Conducting investigations of fraud cases, documenting investigative findings, and determining whether case should be escalated/referred for further review.
- Reduced fraudulent activity by implementing effective fraud detection strategies and tools.
- Identified potential risks by conducting thorough investigations and analyzing transaction patterns.
- Understanding and applying procedures, including procedural changes into investigation
- Analyzing transactional data and conducting internal and external research on subjects using variety of research tools
- Accurately and thoroughly gathering necessary artifacts for SAR development
- Reviewing and investigating customer profile information (PII, email, phone, etc.)
- Completing required training as assigned.
Fraud Specialist II/AML Investigator
PenFed Credit Union
09.2012 - 03.2021
- Reviewed and analyzed fraud and AML cases and then completed required SAR filing reports.
- Participated in meetings and training sessions for continued growth regarding fraud and AML compliance processes, procedures, and best practices.
- Analyzed sensitive information to detect patterns, trends, and unusual activities.
- Conducted investigations related to many fraud rings such as ATO (account takeover), phantom auto loans, ID theft, credit/debit card fraud as well as new fraud trends such as Covid-19 related scams.
- Compiled and analyzed data from various sources to support fraud and AML investigations.
- Provided effective and timely response for areas of improvement and development by generating reports as part of risk assessment and quality control team.
- Worked with local authorities, other financial institutions, FBI, or any other parties that could help assist and complete or close fraud or AML case
- Developed and implemented enhanced due diligence procedures for high-risk customers.
Assistant Customer Service Manager
Bank of the West
05.2009 - 09.2012
- Assisted and supported management in sales, service, and branch operations.
- Participating in cross-selling products.
- Streamlined workflow processes for increased efficiency in handling customer inquiries and concerns.
Education
Bachelor’s in Business - Business Administration
Bellevue University
Bellevue, NE01.2014
Skills
- 15 years of experience in financial services specializing in analytical and problem-solving circumstances, evidence gathering, compliance management, transaction monitoring and KYC guidelines
- Thorough understanding of AML and fraud laws and regulations, including Bank Secrecy Act (BSA), USA PATRIOT Act, and all other related policies and procedures
- Exceptional written and verbal communication skills including interpreting complex financial data
- Proven ability to work independently and collaboratively in fast-paced environment
References
Available upon request
Timeline
Anti-Money Laundering Investigator (Contract)
Bank of America
05.2023 - Current
Fraud Investigator (Contract)
USAA
09.2022 - 03.2023
Fraud Specialist II/AML Investigator
PenFed Credit Union
09.2012 - 03.2021
Assistant Customer Service Manager
Bank of the West
05.2009 - 09.2012
Bachelor’s in Business - Business Administration
Bellevue University
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