Summary
Overview
Work History
Education
Skills
Timeline
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Zoe Pertzborn, CNA

Lincoln

Summary

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

4
4
years of professional experience

Work History

Team Member

Target
Lincoln
11.2024 - Current
  • Identified potential customer service issues before they arise and provided solutions to ensure client satisfaction.
  • Maintained a clean and organized work area throughout shift.
  • Rotated through series of different stations based on team needs.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.

Barista

Starbucks
Lincoln
07.2023 - 10.2024
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Memorized official and off-menu coffee and tea preparations.
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.

Style Team Member

Target
Altoona
10.2021 - 08.2023
  • Maintained a clean work environment by sweeping floors, dusting shelves, and organizing storage areas.
  • Managed multiple tasks simultaneously under tight deadlines without compromising quality standards.
  • Provided excellent customer service by answering questions, offering advice, and helping customers find items they were looking for.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Associate Degree in Nursing - Nursing

Southeast Community College
Lincoln, Nebraska, NE
05-2028

Esthetician License - Esthetics

PCI Academy
Ames, IA
03-2024

Skills

  • Patient care
  • Infection control
  • Excellent communication
  • Skin analysis
  • Problem solving
  • Time management
  • Team collaboration
  • Dependability and reliability

Timeline

Team Member

Target
11.2024 - Current

Barista

Starbucks
07.2023 - 10.2024

Style Team Member

Target
10.2021 - 08.2023

Associate Degree in Nursing - Nursing

Southeast Community College

Esthetician License - Esthetics

PCI Academy

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Zoe Pertzborn, CNA