Zuhur Muse
South Sioux City
Summary
Dynamic bilingual professional with extensive experience at Tyson Foods, excelling in document translation and cultural adaptation. Proven ability to enhance communication through meticulous editing and proofreading. Recognized for exceptional customer service as a Front Desk Receptionist, effectively resolving inquiries and optimizing client satisfaction. Fluent in Somali, fostering inclusive environments.
Overview
4
4
years of professional experience
Work History
Translator
Tyson Foods
06.2024 - Current
- Translated documents and communications between English and target languages for internal departments.
- Reviewed and edited translations for accuracy and cultural relevance, ensuring effective communication.
- Collaborated with cross-functional teams to clarify context and refine language in translated materials.
- Managed translation projects using CAT tools to enhance efficiency and consistency across documents.
- Reviewed final work to spot and correct errors in punctuation, grammar, and translation.
Front Desk Receptionist
Adan Grocery
03.2022 - 04.2024
- Managed front desk operations, ensuring seamless customer check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Coordinated appointment scheduling, optimizing staff availability and client satisfaction.
- Maintained organized reception area, enhancing overall office professionalism and efficiency.
- Trained new staff on front desk protocols and customer interaction standards.
Education
BBA - Financial Analysis
University of Nebraska At Omaha
Omaha, NE05-2028
GED -
South Sioux City High School
South Sioux City, NE05-2025
Skills
- Document translation
- Bilingual communication
- Cultural adaptation
- Editing and proofreading
- Fluent in Somali
Languages
somali
English
Native or Bilingual
Timeline
Translator
Tyson Foods
06.2024 - Current
Front Desk Receptionist
Adan Grocery
03.2022 - 04.2024
BBA - Financial Analysis
University of Nebraska At Omaha
GED -
South Sioux City High School