Successful Territory/Business Development Manager bringing strong history of exceeding product revenue and customer targets. Well versed in construction industry products, business, and current market trends. Over 10 years of sales and territory/business development success.
Overview
12
12
years of professional experience
Work History
Account Manager
Clopay Corporation
02.2024 - Current
Clopay Corporation is the nation's #1 manufacturer of residential garage doors and a leading supplier of industrial and commercial sectional doors.
Covering Nebraska, Iowa, Kansas & Missouri managing key accounts and prospect opportunities within assigned territory. Assisting in growth of new and existing customers.
Exceeded quota goals by 11% on average every quarter
Travel overnight 70% of the time within territory or out of state
Fostered detailed understanding of product offerings, enabling effective communication of features and benefits to clients.
Developed customized account plans for clients to help them achieve their business goals.
Conducted quarterly business reviews with major accounts to assess satisfaction and identify areas for improvement.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Coordinated with product development teams to relay client feedback, influencing future product enhancements.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Territory Manager
Makita USA
03.2020 - 02.2024
Top 10 overall sales dollars of territories within company for past year exceeding sales quotas by 32%
Regularly pursuing and closing new dealer and end user accounts. Including four ABC Supply, five SRS Distributions, four GMS suppliers and three end user conversions that equaled to over $500k in sales.
Educating, networking, and building brand awareness for Makita.
Offering Makita's innovation of power tools and accessories to suppliers and end users within Nebraska, South Dakota & Iowa.
Understanding and executing a solutions based sales-approach
Selling to dealers/distributors and their customers/end users.
Calling on dealers and contractors, actively pursuing on jobsites, B2B selling.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Provide expertise and support regarding pricing, quoting, credit terms, orders and many other sales support and account management functions.
Perform business reporting functions, such as sales reports, account update reports, monthly reports, call reports, expense reports, mileage reports and other reports.
Present, execute and administer Corporate Sales Programs including co-op, trade agreement, rebate, strategic initiates, and promotions along with other corporate programs.
Coordinate, schedule, and execute customer support events, product knowledge training, product demonstration, national contractor training, shows and events, and joint sales calls.
Create and execute strategic sales growth plans and proposals for key accounts and the territory, (i.e., monthly, quarterly, or annually).
Travel overnight 50% of the time within territory or out of state.
Great success and partnerships with vendors such as Grainger, Fastenal, White Cap, Home Depot, Stan Houston Equipment, DSI Supply (GMS), FBM, ABC Supply, SRS Distribution, all at the local and national level.
National Account Manager
Premier Claims Public Adjusting Firm
01.2019 - 03.2020
Public adjusting firm, where we directly negotiated large loss claims on the policyholder's behalf.
Connected with engineers, architects, contractors, business owners, property managers and residential homeowners
Achieved highest sales closing percentage and second highest anticipated revenue in company in less than six months
Regularly exceeded sales quota by an average of 38% per month
Approached all contractors and business owners with consultative mentality to uncover and meet specific expectations
Set all of my own appointments, and generated all of my own leads
Overnight travel 50-70% to heavy storm states, Colorado, Texas, Nebraska, and Florida.
Traveled to customer sites to evaluate damage, hail, wind, water intrusion and other issues, to create accurate cost estimations.
Implemented professional sales presentations to creatively communicate product quality and market comparisons
Consulted with field team, claim manager, quality control, file review, team lead and adjusters to give specific support to each assigned claim
Investigated and compared insurance policies, including fire, flood, homeowners, and commercial coverage
Improved advertising initiative outreach and building engagement by executing social media and digital marketing campaigns
Sales Project Manager
Pyramid Roofing Contractors
01.2016 - 01.2019
Top 3 in company in overall sales dollars every year
Sold over $1 million in total sales dollars every year
Exterior solutions sold for residential and commercial were roofing, siding, gutters and windows
Made appropriate changes and modifications to project plans to meet organizational needs
Monitored timelines and flagged potential issues to be addressed
Developed and grew leads through repeat business and customer referrals
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Serviced accounts on a regular basis to propose new products or services and maximize revenue
Made many connections with distributors such as ABC Supply, SRS Distribution, SPEC, Beacon etc.
Certainteed Shingle Master program, Lomanco training, Surestart Plus product knowledge.
Sold array of different interior and exterior solutions for commercial and residential. LP Smartside, James Hardie siding, Provia siding, Pella Windows, Marvin windows, Windsor WIndows, Provia Windows, IKO Shingles, Certainteed Shingles, Atlas Shingles, DaVinci Roofscapes, EcoStar, Euroshield
Solutions Sales Specialist
Verizon Wireless
01.2013 - 01.2016
Top 3 in sales in the Greater Plains district (six total stores) for six months in a row
Consistent high scores (10's) in NPS (Net Promoter Score) surveys based on customers satisfaction and experience
Provided solutions for large business accounts (i.e., 100 lines) all the way to small family accounts (i.e., 1 line)
Shared product knowledge with customers while making personal recommendations
Gathered information from clients to create solutions that achieved their business needs and desires
Worked as a team member to provide the highest level of service to customers
Promoted memorable shopping experiences resulting in increased customer retention and loyalty
Evaluated competitors and performed market research
Generated high volume of referrals
Maintained up-to-date knowledge of customer buying habits
Consistently met and exceeded store expectations for productivity and overall sales